1st Choice Collision and Auto Repair

4.9 (262reviews)
97%
1627 Hwy 79,  Dover,  TN  37058

In operation 18 years.

1st Choice Collision and Auto Repair is a family owned and operated business that always strive to provide top quality collision and mechanical repairs as well as outstanding customer service. We’re proud of our skilled I-CAR trained technicians and stand behind our collision work with a limited lifetime warranty for as long as you own the vehicle. 1st Choice Collision and Auto Repair was founded in 2008, with the emphasis on quality workmanship, and that is why we’ve been able to build a thriving business that has grown over the years. It all begins with our commitment to repairing every car using only strict OEM procedures. With today’s highly sophisticated vehicles with multiple computer systems including cameras and sensors throughout the car, today’s collision repairers need to possess the right knowledge, experience, tools and experience to fix every car precisely.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (262)

Likely to Recommend

Only place to go for me

Repair Quality

Excellent work very satisfied

Customer Service

Good customer service

Likely to Recommend

Repair Quality

They told me they would have it done. And one week and they did, and they did an excellent job.

Customer Service

Stay told me they would have they worked done in one week. They did, and they did an excellent job.

Likely to Recommend

Repair Quality

The whole repair process from getting the estimate to scheduling the repair went smoothly and quicker than expected considering the current supply chain concerns for parts. I was told it should take just over a week to do the repair to the drivers side front quarter & door plus some rear bumper damage. They did exactly what they said they would do. It looks like new.

Customer Service

James, Christina and Robert did a good job explaining what had to be done to fix the damage. They worked with the insurance company in a seamless fashion.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Their slogan is, "when good enough is not good enough." The repair was indeed better than just good enough.

Repair Quality

1st Choice Collision did a really good job erasing the affects of the accident. They finished the repairs in about 10 days which was reasonable considering parts acquisition, removal of damaged parts, reassemble and paint and detailing. It really looks good.

Customer Service

Good communication by Christina and Robert.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

My car looks great! It's 11 years old and the paint matches perfectly. Thank you so much!

Customer Service

Wonderful Customer Service. Repairs were made exactly by plan.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Very satisfied with the repair

Customer Service

Likely to Recommend

Repair Quality

I’m very happy great job

Customer Service

Great

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They got the job done early after I told y’all I was going on vacation and can’t believe y’all cleaned the inside of my car THANK YOU!!

Customer Service

Likely to Recommend

I would highly recommend them

Repair Quality

1st choice was great super friendly and easy to work with. Work i have done was phonomal, car looks great. Thanks.

Customer Service

Great. Friendly and very helpful

Returned Clean

Likely to Recommend

Steve worked on my son's truck twice and done a wonderful job

Repair Quality

Nice people, quick service. My truck looks brand new

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great fast service! Appreciate the extra mile this shop goes for customers.

Customer Service

Great fast service! Appreciate the extra mile this shop goes for customers.

Returned Clean

Likely to Recommend

I always suggest going there.

Repair Quality

Always good work done here. I've been dealing with 1st Choice for a long time now with several of my vehicles. Good work; still can't get an answer on a lift I wanted done, but you can't win them all.

Customer Service

Always nice and professional.