1st Choice Collision and Auto Repair

4.9 (260reviews)
97%
1627 Hwy 79,  Dover,  TN  37058

In operation 18 years.

1st Choice Collision and Auto Repair is a family owned and operated business that always strive to provide top quality collision and mechanical repairs as well as outstanding customer service. We’re proud of our skilled I-CAR trained technicians and stand behind our collision work with a limited lifetime warranty for as long as you own the vehicle. 1st Choice Collision and Auto Repair was founded in 2008, with the emphasis on quality workmanship, and that is why we’ve been able to build a thriving business that has grown over the years. It all begins with our commitment to repairing every car using only strict OEM procedures. With today’s highly sophisticated vehicles with multiple computer systems including cameras and sensors throughout the car, today’s collision repairers need to possess the right knowledge, experience, tools and experience to fix every car precisely.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (260)

Likely to Recommend

I would recommend

Repair Quality

Very responsive and quality work

Customer Service

Very pleasant to talk with and very informative

Likely to Recommend

Great work

Repair Quality

Great work on the vehicle and the status updates were timely and very professional. Great service all the way around.

Customer Service

Great work done on the car. I would highly recommend them for others needing car repair.

Likely to Recommend

Repair Quality

Staff at first choice is great. Great work.

Customer Service

All the staff were very helpful and polite

Likely to Recommend

Will go back to again, definitely recommend

Repair Quality

Would definitely recommend, excellent service

Customer Service

Excellent

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great job and delivered when promised!

Customer Service

Super People!!

Likely to Recommend

Repair Quality

Door moulding on passenger side came loose a week after repair; removal of panel revealed damaged plastic fasteners and damaged fastener attachment bracket. Despite owner's request not to re-use any plastic fasteners, shop reused damaged fasteners. This business was sold by original owner a year or two ago, and just isn't as good anymore.

Customer Service

Folks were friendly. Some communication during repair was provided.

Returned Clean

Likely to Recommend

Repair Quality

Looks good

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very pleased

Customer Service

Very good

Likely to Recommend

Especially locally.

Repair Quality

Looks good, people were great. Only reason I didn't give a higher score is because I don't know how repair will last long term. Only time will tell.

Customer Service

Likely to Recommend

Likely

Repair Quality

Very good!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Had a new fiberglass cowl hood painted and installed. The work was top notch, paint job is great along with the fitment

Customer Service

Couldn’t ask for anything better

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The vehicle looks great. The guy at the front desk is awesome.

Likely to Recommend

Repair Quality

Customer Service