1st Choice Collision - Conroe
In operation 35 years, 4 years at this location.
1st Choice Collision has been proudly serving the Houston and the surrounding communities since 1991. 1st Choice Collision is a division of Car Crafters Collision LLC. Founded in 1982, our mission is to be the body shop of choice for customers, insurance companies, and employees, while providing the highest quality and safest repairs available today.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Thank you for the amazing customer service checking on me and updating me throughout the repair process. It was a good experience coming to you guys to get my car back on the road.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes, I would recommend y’all to a friend family. I was also recommended to y’all by a friend.
Repair Quality - 5.0/5.0 -
I could not have asked for a better job. Ashlyn always kept me updated and may be very comfortable with everything. She has fantastic at what she does. She makes people comfortable and always a smile.. Yes I will always tell people. What a good job first choice has done for me. I’m so happy to have my car back and looking good. I appreciate everything. Thank you and thank you Ashlyn very much.
Customer Service - 5.0/5.0 -
Customer service was good. Once again, I will say it customer service was good and also Ashlyn Ashlyn made it a lot easier me being a woman single.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Ashley is the best. She kept me informed throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ashlyn is the Best!
Customer Service - 5.0/5.0 -
Ashlyn is the Best
Returned Clean
My Experience - 5.0/5.0 -
Ashlyn was very helpful with making sure my car not only fixed but fixed right. Help battle with the insurance to get things taken care of but kept me updated when needed. I went to pick up my car and it looked fantastic. My car so so clean on the inside I don’t want to take my dog for rides right now. And he goes everywhere with me. Thank you all so much for taking care of me. I hope to never have to use yall again, but most definitely will if need be.
My Experience - 5.0/5.0 -
Yall did a great job on the Mazda, gave her back to me way better than she was before and did a great job cleaning the car as well. Dan was great to work with and I appreciated the quick work and communication during the entire process.
My Experience - 5.0/5.0 -
Job was performed in an excellent way.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Technician repaired the damage perfectly. Car was also washed and detailed. Service above and beyond expectation.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good work!
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very helpful and kept me updated the entire time.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I really appreciate the consistent updates throughout the process. Keeping me informed about the vehicle and the work being completed gave me peace of mind and made the entire experience feel smooth and stress-free. So happy to have my car back. Thank yall!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great experience! Ashlynn and Cody provided top notch service! I will be recommending 1st choice to anyone needing repairs and they have gained a customer for life. Thanks again!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were great
Customer Service - 5.0/5.0 -
Ashlyn and Cody were great!!
Returned Clean
Likely to Recommend - 5.0/5.0 -
This was my 2nd time to use collision wouldn’t hesitate using again
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very informed during process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Shop Manager, explained process and expectation on when my vehicle would be ready. Wendy at the front desk was so helpful. Everyone performed as I would want if it was my own business. Hopefully I won’t feed them again, but if I I will go there
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
1st Choice Collision, did an exceptional job on my 2024 Cadillac Lyriq. What I liked most is that they kept me informed throughout the whole process. Is an order for parts were delayed and when item was due to be shipped and installed to the car. They kept the guess work out of the equation. Ashlin was my advicer/representative for all of the updates and she called me personally to make me aware of anything that was going on with my car. I highly recommend this establishment to the public for collision work.