1st Choice Collision - Conroe

4.8 (1,100reviews)
96%
13662 Highway 105 West,  Conroe,  TX  77304

In operation 35 years, 4 years at this location.

1st Choice Collision has been proudly serving the Houston and the surrounding communities since 1991. 1st Choice Collision is a division of Car Crafters Collision LLC. Founded in 1982, our mission is to be the body shop of choice for customers, insurance companies, and employees, while providing the highest quality and safest repairs available today.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Genesis
GM
Honda
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,100)

Likely to Recommend

It’s quite a ways from where I live so most people will not travel that far

Repair Quality

I can’t tell the difference in the paint or repair. I was pleasantly surprised how well it matched in color. I just hope the paint holds up. But since lifetime warranty I think it will be ok

Customer Service

Overall it was good but there seemed to be a little miscommunication at the beginning

Returned Clean

Likely to Recommend

I highly recommend 1st Choice Collision!

Repair Quality

I was so impressed with 1st Choice Collision! They were very professional and fixed my car so fast! I would highly recommend them!

Customer Service

Completely satisfied!

My Experience

Likely to Recommend

Repair Quality

Ashlyn and the 1st choice team were all great. Professional, informative, and made sure to send timely updates on the status of my vehicle. Repair work is phenomenal and the repairs look better than new.

Customer Service

Returned Clean

My Experience

Extremely friendly and provided timely communication throughout. Top notch service all around.

Likely to Recommend

Repair Quality

Kept me updated throughout the process and came in early on completion time. Staff is friendly and easy to communicate with.

Customer Service

Staff is friendly and kept me updated throughout the repair

Returned Clean

Likely to Recommend

Repair Quality

Fantastic and prompt service!

Customer Service

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My Experience

Excellent customer service and the job was well done.

Likely to Recommend

Repair Quality

I would like to thank First choice collision for all their help especially i would like to give thanks to Ashlyn Grappe for her outstanding customer service. She took the time to update me on the progress of my vehicle on a daily basis. On a skilled of 1-10, I would rate her 11 for a great job and professionalism. I would definitely recommend this place to my friends. Great Job!

Customer Service

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Likely to Recommend

Definitely would recommend

Repair Quality

They were awesome Ashlyn and everyone there went above and beyond and truly appreciated that.

Customer Service

Returned Clean

My Experience

They did a great job, kept me well informed and got done earlier than expected. Great team!

Likely to Recommend

Repair Quality

Very nice group of people. Professional, kept me in the loop and finished sooner than expected!

Customer Service

Returned Clean

My Experience

Ashlynn was great, she kept me updated and addressed my concerns. Work was completed within a couple days of the estimated completion date. I appreciate the communication with the insurance company and how quickly everything was completed. Wendy was also very sweet.

My Experience

I was so impressed with the entire experience. Everyone was very friendly and helpful! And, so quick! Thanks so much for making my car repair so quick and easy

Likely to Recommend

Definitely!

Repair Quality

Friendly, helpful, quick, and went above and beyond!

Customer Service

Extremely friendly and helpful

Likely to Recommend

Repair Quality

Great customer service and they did the repair professionally and in a timely manner.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

Excellent customer service and text updates. The work is excellent and done in a timely manner. I highly recommend this business.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

We bring all of our vehicles to 1st Choice when the need arises. The staff is extremely courteous and kind. The work done on our vehicles has always been very professionally handled and done in a very timely manner. We are always so appreciative of the amazing service at 1st Choice. Cody and Wendy are true gems, and we thank you and all the staff for all you do.

Likely to Recommend

I would (and already do) highly recommend 1st Choice to anyone in need of vehicle repairs. We have used 1st Choice multiple times, and we have never had a negative experience.

Repair Quality

1st Choice repair quality is stellar

Customer Service

The customer service at 1st Choice is incredible. Cody and Wendy are extremely professional, courteous, and helpful. Along with the rest of the staff, they are true gems.

Returned Clean

Likely to Recommend

Es muy probable Es una buena opción

Repair Quality

Excelente atención , el personal muy atento El señor Esaú me ayudó a resolver el problema q llevaba mi auto, Muchas gracias , les visitaremos pronto

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

Customer Service

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