2020 Auto Body, LLC

5.0 (628reviews)
100%
2855 Kaihikapu St.,  Honolulu,  HI  96819

In operation 6 years.

"At 2020 Auto Body, LLC. in Honolulu, HI, we commit our effort and time to each customer that comes through our doors. We offer a menu-full of services including auto collision repair, auto body paint services, fleet and government vehicles repair. If you need your vehicle inspected by a trusted locally owned auto body shop, please call 808-836-1693. * Auto Body Shop Services * Auto Collision Services * Auto Collision Repair Services * Auto Body Paint Services * Auto Dent Repair Services * Auto Insurance Claim Services * Car Collision Repair Services * Auto Accident Repair Services * Warranty Work for Dealership Services * Fleet Repair Services * Government Vehicles Repair Services"

Services
  • Free Estimates
  • Insurance Company Assistance
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
Volvo

Reviews (628)

Customers say
Overall Customer Satisfaction
Customers consistently praise 2020 Auto Body for their exceptional service quality, outstanding communication, and impressive timeliness. Many highlight the flawless repair work, with vehicles described as looking brand new upon return. The team is frequently commended for their professionalism, friendliness, and genuine care for customers. A standout theme across reviews is the proactive communication through phone calls and texts, keeping customers informed at every stage. Numerous customers noted their vehicles were completed ahead of the promised date, reflecting strong operational efficiency. A few customers noted minor areas for improvement, including cleanliness of returned vehicles, paint matching, and interior care, as mentioned directly in their feedback. Overall, the overwhelming majority of customers express high satisfaction and enthusiastically recommend 2020 Auto Body to friends and family.
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"5 stars isn't enough! 2020 Auto Body did a fantastic job on our Subaru. They completely exceeded our expectations ..." Read more
"Great customer service. Repair is flawless"
"The work was very fast, excellent quality, and a fair price. The staff was very courteous."
"Outstanding work. The crew color matched the engine hood and the rest of the car perfectly. Well done."
"... come back from Japan, which saved a rental car cost. The work done is flawless and beautiful. I will recommend your service if anyone ask me." Read more
"... Your service was not only surprising but unexpected. Being completed 6days prior to the estimated time is also appreciative and complete satisfactory. Hopefully ..." Read more
"Super impressed! They finished our vehicle exactly when promised, and the quality of work was top-notch."
"It was done four days earlier."
"... professional manner. The work quality was excellent, and the car was completed earlier than the promised date. Communications through e-mail and calls were excellent." Read more
"The vehicle was ready earlier than promised got a call in the morning on the expected pick up date and exceeded ..." Read more
"Loved the constant updates! Getting frequent texts and phone calls throughout the entire process was super reassuring and helpful."
"Every step of the process was communicated to me via phone call and text message. Excellent."
"... for the efficiency and promptness of the repair. The communication was consistent & in real time which is unheard of, especially for an Autobody shop. Your ..." Read more
"Communication was top notch, customer service was through the roof. Received my car back exactly when they ..." Read more
"Communication was great; kept me updated on the progress of my repair. Car looked as good as new."

My Experience

If you didn’t know there was a damage, the repairs were so well executed, you’d never know! In addition, the communication and customer service (making accommodations to meet my needs) were exemplary and made you feel like a valued customer! Would highly recommend 2020 Auto Body and use them again (hopefully I won’t need more repairs 🤣).

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They really are great ! That’s why I am a repeat customer. This is the third car they have worked on for our family.

Repair Quality

From estimation through completion excellent service. Gary Higa is very patient, kept me informed throughout the process and addressed all my concerns. I have had compliments on the workmanship - great job on the repair. This is our third repair work for three different cars owned by our family.

Customer Service

If I could give higher than a 10 I would. Gary Higa is the best! Kept me informed as the process moved along. All calls returned. Advocated on my behalf when taking my car to the dealer for a check-up before releasing the car to me.

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Repair Quality

Great communication and great quality work. No complaints.

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I would definitely recommend this shop.

Repair Quality

Job was done very well no issues what so ever.

Customer Service

Very professional organization. Everyone I dealt with was very helpful.

Returned Clean

My Experience

Perfect paint match! Very satisfied.

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Repair Quality

Great job!

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Returned Clean

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Repair Quality

I was overwhelmed with how the repairs were done! you couldn’t even tell that was car was ever damaged👍👍Great Job!! 2020 auto body!! I’m very happy with it!!

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Returned Clean

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Returned Clean

My Experience

Repair looks like new. Still testing the electronics (camera, etc).

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My Experience

From the initial estimate to the completion of the work, everything was done in a very efficient and in a professional manner. The work quality was excellent, and the car was completed earlier than the promised date. Communications through e-mail and calls were excellent.

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Returned Clean

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Repair Quality

Fast service, got frequent updates.

Customer Service

Returned Clean

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5 stars isn't enough! 2020 Auto Body did a fantastic job on our Subaru. They completely exceeded our expectations in every way—from top-notch craftsmanship to incredible customer service. If you need auto body work done right, this is the place to go. Mahalo! ⭐️⭐️⭐️⭐️⭐️ Would definitely recommend to anyone who needs their services!!

Repair Quality

5 stars isn't enough! 2020 Auto Body did a fantastic job on our Subaru. They completely exceeded our expectations in every way—from top-notch craftsmanship to incredible customer service. If you need auto body work done right, this is the place to go. Mahalo! ⭐️⭐️⭐️⭐️⭐️

Customer Service

Exceptional service from start to finish. Friendly, helpful, and extremely efficient—couldn't have asked for better!

Returned Clean

My Experience

Everything is just perfect. Good job.

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Definitely recommend

Repair Quality

Car is like brand new.

Customer Service

They are nice and friendly. Communicated well when car is completed.

My Experience

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My Experience

communication was amazing and Gary was great

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Gary was very helpful, accommodating and professional. Thank you!

Returned Clean

My Experience

Gary kept me appraised of every step of the process and made in-person phone calls to make sure I was tracking any changes. He was very helpful, courteous and responded immediately. I am extremely satisfied with the service with 2020 Auto Body LLC.

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Repair Quality

Very impressed with how I was kept informed during the entire process. Gary called me regularly with updates. The vehicle looks like new!

Customer Service