2020 Auto Body, LLC

5.0 (650reviews)
100%
2855 Kaihikapu St.,  Honolulu,  HI  96819

In operation 6 years.

"At 2020 Auto Body, LLC. in Honolulu, HI, we commit our effort and time to each customer that comes through our doors. We offer a menu-full of services including auto collision repair, auto body paint services, fleet and government vehicles repair. If you need your vehicle inspected by a trusted locally owned auto body shop, please call 808-836-1693. * Auto Body Shop Services * Auto Collision Services * Auto Collision Repair Services * Auto Body Paint Services * Auto Dent Repair Services * Auto Insurance Claim Services * Car Collision Repair Services * Auto Accident Repair Services * Warranty Work for Dealership Services * Fleet Repair Services * Government Vehicles Repair Services"

Services
  • Free Estimates
  • Insurance Company Assistance
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram
Volvo

Reviews (650)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive, transparent communication through calls, texts, and emails throughout the repair process. Timeliness is a standout strength, with numerous vehicles completed ahead of the promised date. Customers highlight the friendly, professional, and accommodating staff. A few customers noted minor areas for improvement, including vehicle cleanliness upon return, occasional delays, and minor finishing details, as mentioned directly in their feedback.
Select to learn more
"Exceptional service from start to finish. Friendly, helpful, and extremely efficient—couldn't have asked ..." Read more
"Great customer service. Repair is flawless"
"Best body shop in Hawaii. Great customer service and really good guys. Professional and quality work ..." Read more
"Best customer service that i had frim an auto body shop"
"2020 Auto Body did an absolutely outstanding job with professional quality repairs and amazing customer service. Would easily recommend ..." Read more
"... Your service was not only surprising but unexpected. Being completed 6days prior to the estimated time is also appreciative and complete satisfactory. Hopefully ..." Read more
"Super impressed! They finished our vehicle exactly when promised, and the quality of work was top-notch."
"It was done four days earlier."
"My vehicles was completed 4 days ahead of schedule which was great."
"... professional manner. The work quality was excellent, and the car was completed earlier than the promised date. Communications through e-mail and calls were excellent." Read more
"Your daily email update was very calming for me. The work on the car was Outstanding! Thank you."
"Loved the constant updates! Getting frequent texts and phone calls throughout the entire process was super reassuring and helpful."
"Great updates Appreciate the communication Great job Thank you"
"Communication was top notch, customer service was through the roof. Received my car back exactly when they ..." Read more
"... the efficiency and promptness of the repair. The communication was consistent & in real time which is unheard of, especially for an Autobody shop. Your ..." Read more

My Experience

My Experience

My Experience

Thank you Gary and team for taking care of my car! I didn't know you folks were here and I am glad Liberty Mutual referred me to you folks. Everything was seamless and I appreciate the communication and phone calls! I will refer folks to you in the future as well!

Likely to Recommend

Thank you so much! Gary you’re awesome!! Thank you for always communicating with me! I really appreciate it! Car looks fantastic! Will definitely recommend you folks!

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Unfortunately I have had to visit 2020 twice in less then 6 months because of distracted drivers on the road. On both occasions 2020 handled my car troubles quickly and efficiently. They were very careful and consistent. Always sent me updates. Excellent staff at 2020. Especially Gary. I highly recommend them if you ever have auto body needs for your car.

Customer Service

My Experience

Likely to Recommend

I have to many of my clients

Repair Quality

Best body shop in Hawaii. Great customer service and really good guys. Professional and quality work always

Customer Service

Returned Clean

My Experience

Gary communicated well. He kept us informed of time lines and what the repairs entailed. He listened well and did exactly what he said he would do. Even though we had a couple setbacks, it was well worth it!

Likely to Recommend

I took a couple of their cards and have shared it with some friends who were looking for a place to repair their cars.

Repair Quality

Honest and upfront. They don't want your money, they want what is best for you. Workmanship is superior, flawless. Appreciate their updates on the repair of my car. When I received my estimate I was told that the parts were on the island, no unexpected surprises. Thank you 2020 Auto Body!

Customer Service

Customer service was courteous. Answered phone calls during work hours, never had to leave a message.

Returned Clean

My Experience

Gary was super helpful!! Helped me get my insurance to actually cover the damage from a hit and run, was great on communication, and the repair was done so quickly.

Likely to Recommend

Repair Quality

We’ll communicated and in time

Customer Service

My Experience

Great quality work. Much appreciated.

Likely to Recommend

I recommend 2020 Auto Body to all of my friends and colleagues.

Repair Quality

Very satisfied with the customer service and the work done on my vehicle.

Customer Service

Outstanding customer service. Great communication throughout the process of getting my car repaired.

Returned Clean

My Experience

We had such a wonderful experience with 2020 Auto Body, especially Gary! We were in the middle of moving to Hawaii when our car was rear-ended, and because of the timing, we had to wait until our car arrived on the island to get it repaired. It was one more thing we were worried about during an already stressful move with our family. From the very first phone call we made to 2020, Gary was incredibly helpful and made the entire process so much easier. He helped take the burden off of us and made us feel confident that everything was being taken care of. In my eyes, Gary went above and beyond, and his kindness and hospitality truly stood out and we will absolutely be going back to 2020 Auto Body for anything we need in the future. Thank you for taking such great care of our family!

My Experience

Had a great experience in dealing with the staff of 2020 Auto Body. People were professional and very friendly. I was kept in the loop through out the process and am very happy with the job that was done on my car. Would recommend 2020 to anyone who needed to have bodywork done on their car. Thank you 2020 for a job well done.

Likely to Recommend

Overall I am extremely satisfied with the experience I had in dealing with Gary and the whole staff at 2020 Auto Body.

Repair Quality

Repair quality was great can’t there the damage was.

Customer Service

I was kept in the loop through out the process.

Returned Clean

Likely to Recommend

I would refer my friends and family.

Repair Quality

Great service and speedy finish, one of the best on the island.

Customer Service

Great customer service.

Returned Clean

Likely to Recommend

Highly recommend 2020 Auto Body to anyone who asks about a body repair shop.

Repair Quality

I’m really satisfied with the repair work and I will recommend anyone to 2020 Auto Body Shop.

Customer Service

They were very friendly and answered all my questions.

My Experience

To Gary, I would like to express my sincere appreciation for the exceptional service you provided. I am highly satisfied with the appearance and condition of my vehicle. Your timely updates, clear and informative communication, high quality of service and diligently efforts to restore my vehicle to its pre-accident condition is greatly appreciated! Your professionalism transformed what had previously been a frustrating experience with the other autobody shop into a positive and reassuring one. After speaking with you in person, I knew I could trust that you would take care of my car like your own. Please convey my gratitude to your entire team for their exceptional work, that includes yourself. I will highly recommend 2020 Autobody to my family and friends. Much mahalo, Laurie

My Experience

Yes, I'm extremely happy with the service and the results.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Beautiful work

Customer Service

Polite and to the point

My Experience

2026 Toyota Tacoma OR. Shannon & Gary, great guys. I would use them again. Good communication keeping me informed with the process. Unfortunately Toyota Servco had difficulty getting parts delivered and had to wait a few months to get parts for the repair. No fault to 2020 Autobody. I would definitely use them again.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Your daily email update was very calming for me. The work on the car was Outstanding! Thank you.

Likely to Recommend

I would recommend everyone to use 2020 Autobody.

Repair Quality

Good communication and service.

Customer Service

Great customer service.