5-Star Collision & Glass Center

4.9 (421reviews)
98%
210 North Washington St,  Grand Forks,  ND  58203
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In operation 25 years, 12 years at this location.

5-Star Collision, your trusted destination for top-quality automotive repair services. We offer a comprehensive range of services, from body and paint repairs to glass repairs, ADAS calibrations, and automotive detailing. As an I-Car Gold-certified repair shop, we use state-of-the-art equipment and techniques to ensure your vehicle is restored to its original condition. With over 100 years of combined experience, our highly skilled technicians are committed to providing exceptional service and high-quality repairs. We pride ourselves on offering outstanding customer service and delivering results that exceed expectations. At 5-Star Collision, we understand how important your vehicle is, and we’re dedicated to getting you back on the road as quickly and safely as possible. We look forward to the opportunity to serve you and demonstrate why our "5-Star Service, Brings You Back."

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 3:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (421)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Response from 5-Star Collision & Glass Center, 02/24/23

Holly, we really appreciate your business and we are incredibly grateful that you took the time out to leave us a 5-Star review. Please let us know if there is anything we can do for you in the future.

My Experience

Response from 5-Star Collision & Glass Center, 02/01/23

Kelly, Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

Likely to Recommend

Was recommended by my brother. Had work done years ago. Came back again. They did excellent work

Repair Quality

Did a very good job on the workmanship! As much as I hate having to go to a body shop, I really like going to 5 star.

Customer Service

Who details the vehicles after repairs? Nice job

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Response from 5-Star Collision & Glass Center, 01/26/23

Patrick, thank you for your kind words and appreciate your feedback. we love to hear from our valued customers. Once again thank you.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Response from 5-Star Collision & Glass Center, 01/26/23

Charles, we really appreciate you taking the time to share your rating with us. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Response from 5-Star Collision & Glass Center, 01/26/23

Thank you, we are incredibly grateful that you took the time to leave us a 5-Star review.

Likely to Recommend

Repair Quality

Super communicative and very friendly! My car looks better than it did when I first got it!

Customer Service

Very communicative and friendly!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Response from 5-Star Collision & Glass Center, 01/18/23

We really appreciate your feedback. We are so grateful you trusted us and gave us the opportunity to serve you. Thank you so much for the kind words, and taking the time to leave us this amazing review.

Likely to Recommend

This is where we go

Repair Quality

Outstanding work

Customer Service

Very good customer experience

Kept me Informed?

Yes

Ready on Time?

Yes

Response from 5-Star Collision & Glass Center, 01/20/23

Garry, on behalf of us all at 5 Star Collision and Glass, I would like to thank you for sharing this great review about our business! We very much appreciate you take the time. Lastly and most importantly we are thrilled that you enjoyed your experience. Once again thank you.

My Experience

Fast service, quality work and great communication. I would highly recommend them.

Response from 5-Star Collision & Glass Center, 01/18/23

Thank you! The team here at 5 Star Collision and Glass are thrilled to receive such great review. We really appreciate you take the time.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Response from 5-Star Collision & Glass Center, 01/05/23

Jeff, thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Response from 5-Star Collision & Glass Center, 01/05/23

Emily, we truly appreciated the opportunity to get you back on the road. Thank you so much for the great review!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Response from 5-Star Collision & Glass Center, 12/19/22

Hello Jude, We first would like to thank you for taking the time to leave us your feedback. It is very appriciated to know what our customers are happy with and what we can work on as we strive to provide our customers with great service. Secondly, I do apologise that your vehicle was not cleaned to the ideal standard. If you could please give us a call to elabortate on the clean we would greatly appreciate it. Once again, thank you.

My Experience

Response from 5-Star Collision & Glass Center, 12/12/22

Becky, thank you we really appreciate you taking the time to share your rating with us.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Response from 5-Star Collision & Glass Center, 12/09/22

Kenneth, thank you so much for taking the time to leave this great review. We really appreciate you being our customer and we are estatic you are happy with the reapair.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Response from 5-Star Collision & Glass Center, 11/17/22

Stefan, On behalf of us all at 5 Star Collision and Glass, I would like to thank you for sharing this great review about our business! We are thrilled that you enjoyed your experience, it truly puts a smile on our faces to know you are happy with the work we completed for you.

My Experience

Response from 5-Star Collision & Glass Center, 11/16/22

Ethan, Thank you very much for leaving a review. We appreciate the review and the opportunity you gave us to get you back on the road.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

No

Response from 5-Star Collision & Glass Center, 11/03/22

Hello Henry, thank you for taking the time to leave a review and provide us with valuable feedback. We do apologize for your experience not meeting your expectation by not making the original quoted date. We too wanted your truck to be ready for you the day prior. We do hope that if you are in the need of any work in the future you give us the opportunity to do better for you.

Likely to Recommend

Repair Quality

We are very pleased with the entire process, from the minute Bob did the assessment to the finished product. Our car looks great! Bob and Kristin were very professional and courteous at all times.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Response from 5-Star Collision & Glass Center, 10/26/22

Robbie, on behalf of all of us at 5 Star Collision & Glass, I would like to thank you for sharing this great review about our work! We are thrilled that you enjoyed your experience with us. Thank you again and if you need anything in the future please let us know.

Likely to Recommend

Repair Quality

Looks great. Friendly service

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Response from 5-Star Collision & Glass Center, 10/20/22

Mike, the team here at 5 Star Collision and Glass Center is thrilled to receive such great rating. Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Response from 5-Star Collision & Glass Center, 10/14/22

Steve, thank you so much for the great review and we appreciate the opportunity to work on you vehicle. It puts a smile on our face to know you are happy with the work completed.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Response from 5-Star Collision & Glass Center, 10/07/22

Laura, thank you for taking the time to share your rating with us and the community. It is greatly appreciated!
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