686 Burnside Ave LLC

4.8 (1,426reviews)

97%

(516) 371-3161

686 Burnside Ave, Inwood, NY 11096

97%

See Photos

686 Burnside Ave
Inwood, NY 11096

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About 686 Burnside Ave LLC

See Photos

686 Burnside Ave
Inwood, NY 11096

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 66 years.

Burnside Collision has been a staple in the 5 Towns since 1960. Family owned and operated. State of the art equipment with I-Car Certified technicians to make sure your vehicle is repaired properly. Free estimate with 2 NYS licensed adjusters and experienced office staff to assist in filing your claim. 24 hour accident towing. 516-371-3161

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair
On-Site Car Rental

Payment Types

Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Call

Website

Reviews (1,426)

Sort By:
Newest
Rating

1,241 Customers Rated

5 Stars

78.5% Complete

(1119)
4 Stars

6.7% Complete

(95)
3 Stars

0.8% Complete

(11)
2 Stars

0.3% Complete

(4)
1 Star

0.1% Complete

(2)
< 1 Star

0.7% Complete

(10)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its exceptional service quality, professionalism, and outstanding repair work that often leaves vehicles looking brand new. Many highlight the friendly, courteous, and attentive staff who make customers feel valued and at ease throughout the repair process. Communication stands out as a key strength, with customers appreciating frequent text and call updates keeping them informed every step of the way. Timeliness is another highlight, with numerous customers noting their vehicles were completed on time or even ahead of schedule. A few customers noted delays due to parts availability or weather, though most found the wait worthwhile given the quality of results. One customer suggested stronger proactive communication when timelines shift. Overall, the shop earns strong loyalty, with many customers returning and enthusiastically recommending it to friends and family.

Select to learn more

Service Quality
Timeliness
Communication

"My car came out like new. Each and every staff member was professional, friendly, and made this experience ..." Read more

"Thank you for the great repair work on my car. It was an absolute mess and you guys brought it back to life. Your team was ..." Read more

"Burnside Collision exceeded my expectations! Im very happy to be serviced by them! Their expertise and service ..." Read more

"The repair work done at Burnside Collision i Is impeccable, Im always satisfied with the quality of work. I ..." Read more

"The professionalism and care that I was treated with was outstanding! First, they accommodated ne 15 minutes before their ..." Read more

"... was courteous,friendly and extremely efficient. The work was superb and finished ahead of schedule!!" Read more

"Very proffenal and friendly. The work was finished 3 days earlier than expected. They really care about their customers.👍"

"My vehicle was ready a day early!"

"Before I expect to get it which was amazing."

"Repairs took much longer than expected but it was worth the wait."

"... and coordinated my rental when I arrived. I also received frequent updates on the status of work being completed. 1010 experience." Read more

"Staff was so great about updates and communication. Ease in getting repairs done to my satisfaction. ..." Read more

"... on the office was pleasant and professional. The communication was amazing." Read more

"The work was well-done. Strong suggestion for future: COMMUNICATE with your customer. If I hadnt called on the date listed as car would ..." Read more

"... only contacted when the car was completed. There was no communication in between the dropping off and picking up of the car" Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"My car came out like new. Each and every staff member was professional, friendly, and made this experience ..." Read more

"Thank you for the great repair work on my car. It was an absolute mess and you guys brought it back to life. Your team was ..." Read more

"Burnside Collision exceeded my expectations! Im very happy to be serviced by them! Their expertise and service ..." Read more

"The repair work done at Burnside Collision i Is impeccable, Im always satisfied with the quality of work. I ..." Read more

"The professionalism and care that I was treated with was outstanding! First, they accommodated ne 15 minutes before their ..." Read more

"... was courteous,friendly and extremely efficient. The work was superb and finished ahead of schedule!!" Read more

"Very proffenal and friendly. The work was finished 3 days earlier than expected. They really care about their customers.👍"

"My vehicle was ready a day early!"

"Before I expect to get it which was amazing."

"Repairs took much longer than expected but it was worth the wait."

"... and coordinated my rental when I arrived. I also received frequent updates on the status of work being completed. 1010 experience." Read more

"Staff was so great about updates and communication. Ease in getting repairs done to my satisfaction. ..." Read more

"... on the office was pleasant and professional. The communication was amazing." Read more

"The work was well-done. Strong suggestion for future: COMMUNICATE with your customer. If I hadnt called on the date listed as car would ..." Read more

"... only contacted when the car was completed. There was no communication in between the dropping off and picking up of the car" Read more

Maurice (Kia owner) reviewed 9/21/26

Marjorie (Nissan owner) reviewed 9/14/26

Took much too long to complete.

Not one call about progress. Told it would be ready on Tuesday, on Tuesday told Wednesday, on Wednesday told Thursday, on Thursday told Friday. Received on Friday! tuesday, on tuesday told Wednesday, on wednesday told thursday

Modupe (Honda owner) reviewed 8/26/26

Jenny (Toyota owner) reviewed 8/18/26

They were not accommodating like other places were not so professionals I would never go there again

Enrique (Honda owner) reviewed 8/14/26

The car looks like a brand new automobile

Great job cannot complain. Thank you.

Wonderful professional everything is great

Ela (Nissan owner) reviewed 8/12/26

100%

Excellent Owner and Staff100% Satisfied

Paul (Toyota owner) reviewed 8/6/26

All my repairs looked fantastic and they made my car look brand new

The car came out great inside and out

They did a great job and the car looked great inside and out

Dalnasia (Nissan owner) reviewed 8/6/26

Amazing customer service. Any and every question i had, there was a response.

Ben (Subaru owner) reviewed 8/5/26

Yes, they are very reliable

Everything was smooth and easy. The process was straightforward. I have no complaints.

Everything was fine and professional.

Henrietta M (Lexus owner) reviewed 7/28/26

Michelle (Honda owner) reviewed 7/24/26

Thank you Jim for being kind, respectful, and professional. It was a pleasure doing business with you. Michelle MacLeod

I already did this survey, but I will say again that Jim was great, very kind, professional, and efficient.

Allison (Honda owner) reviewed 7/20/26

Staff was so great about updates and communication. Ease in getting repairs done to my satisfaction. Highly recommend

Have used before always excellent servuce

Great servuce and communication highly recommend

Great work

Robert Jr (Honda owner) reviewed 7/13/26

Great work

They kept me abreast on the progress.

Charmaine (Cadillac owner) reviewed 7/10/26

Good morning Burnside auto team.. i really cant tell you how much i’m so happy to bring me vehicle to your business.. great job, great team..kind friendly.. i felt so comfortable & trust the team.. such a professional place to go.. job well done..Thanks again to Jim & is team @ 686 Burnside Ave LLC.. i would send everyone there to get their job done.. thanks again for a professional job well done

Burnside auto is the place to take all your vehicle to be fix

Just want to say this is the best place ever to have your vehicle taken care of.. such professional job done.. & a great staff make you feel good & tryst worthy.. I would not go anywhere else… for any other job to be done.. great experience from Jim & his staff

Juan (Ford owner) reviewed 7/9/26

Lafortune (Subaru owner) reviewed 6/29/26

Good ,honest mecanics!The prices are great the customer service are excellent, the staff really respectfully and understanding . I had a car accident my two passenger side doors was damaged, my assurance referred me to burnside, after 20 days they call me back to get my car,I was exited to see how they fixed my car ,they sold some other problems not even mentioned on the accident, i bought my car for only the passenger doors too get fixed, I had a old battery need to be replaced they changed it for me,they fixed my right passenger mirror i don’t know how to describe ,any car accidents i refer you to this place you won’t regret it trust me,if you never try you will never know.

Super incredible place!

Renante (Hyundai owner) reviewed 6/22/26

very professional

Great Job

Rufus (Honda owner) reviewed 6/19/26

Try more.

Fatima (Chevrolet owner) reviewed 6/11/26

Very happy and certified I like your work

Thank you very much. I’m very pleased for your work.

Lawrence (Nissan owner) reviewed 6/4/26

Top of reviews

Two Guys Auto Body

5.0 1,465 reviews
150 E Merrick Rd
Valley Stream, NY 11580
Finish Line Collision

5.0 973 reviews
21 Railroad Ave
Valley Stream, NY 11580
Arties Collision Inc.

5.0 401 reviews
353 Central Ave
Lawrence, NY 11559

view more shops in: Inwood | 11096

You should always ask your auto body shop if they offer a warranty on their repairs.

686 Burnside Ave LLC

Take photos and get an online estimate

Schedule an estimate appointment

About 686 Burnside Ave LLC

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (1,426)

1,241 Customers Rated

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 0.5/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 2.5/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 0.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0