686 Burnside Ave LLC

4.9 (1,423reviews)
99%
686 Burnside Ave,  Inwood,  NY  11096

In operation 66 years.

Burnside Collision has been a staple in the 5 Towns since 1960. Family owned and operated. State of the art equipment with I-Car Certified technicians to make sure your vehicle is repaired properly. Free estimate with 2 NYS licensed adjusters and experienced office staff to assist in filing your claim. 24 hour accident towing. 516-371-3161

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,423)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Friendly and professional staff. The job was done quickly with skill. My car looks as if it never got in an accident. Thank you!

My Experience

I was so worried about the damage when I came to drop my car off but the staff was so helpful. They explained the work that would be done, when I could expect the car to be ready and coordinated my rental when I arrived. I also received frequent updates on the status of work being completed. 10/10 experience.

Likely to Recommend

Repair Quality

This was the easiest experience I have had with any car maintenance or service with my car. The team provided helpful information on what work they’d be doing and kept me informed on the progress. Definitely recommend!

Customer Service

The Personnel are personable and helpful.

Likely to Recommend

Repair Quality

Customer Service

Excellent service. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I know my friends and family that have work done at Burnside Collision will always be happy with the outcome.

Repair Quality

I've always been completely satisfied with the work done by Burnside Collision.

Customer Service

The customer service employees at Burnside Collision are always cheerful, knowledgeable and helpful.

My Experience

My Experience

Thank you for the great repair work on my car. It was an absolute mess and you guys brought it back to life. Your team was very professional and very helpful from beginning to end. Thanks again

My Experience

Very proffenal and friendly. The work was finished 3 days earlier than expected. They really care about their customers.👍

Likely to Recommend

Repair Quality

Customer Service

My Experience

The whole team is amazing. From the first day I took my car in for repair until the day when I received a call from Donald that my car was ready. I was treated with nothing but kindness. The Burnside auto team are professionals. I would recommend them to anyone who needs car repairs. Also my car looks like the first day I bought it. clean and nice. I could not ask for more. You cannot tell that my car was damaged. I am truly happy with the service. I drove away with a smile on my face. What an amazing experience. Superb customer service. Thank you Burnside Team.

Likely to Recommend

Very friendly atmosphere

Repair Quality

My experience at Burnside Collison was a great experience. Warm and friendly atmosphere. Customer service is top of the line. I could not ask for more.

Customer Service

Every one makes you feel relaxed.

My Experience

Absolutely no negatives. Everything from customer service to the repair of my car was professional, excellent and thorough. I would be a returning customer- hopefully under better circumstances. Thank you guys!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Burnside Collison was so understanding and empathetic to my needs regarding my car accident and property damage. They repaired my vehicle beautifully and fast! I recommend them highly.

Likely to Recommend

Repair Quality

Customer Service

They were exceptionally professional and courteous.

My Experience

Everything was great ,the way they put the customer first and made sure that all was done in a professional and polite manner .I particularly liked how you received text messages from the team giving you updates on your car . This is the second time I have used them and they never disappoint. They are all polite and courteous.

Likely to Recommend

Repair Quality

Great csr service, Suzy greets you with a positive attitude and a cheerful disposition .Jeff and Donald are always professional in handling csr repair issues. They are fast and efficient and personable. I recently had a issue and they were glad to help. I do like the fact that they are constantly updating you on the progress of your repair via text and letting you know when completion is expected. Burnside auto is first rate Kevin Russell

Customer Service

Likely to Recommend

All business to Burnside Collision. I'd return 10/10

Repair Quality

Once something breaks it's never the same but Burnside Collision sure makes it like new. Thank you.

Customer Service

Thank you Burnside for fixing our vehicle. It looks way better than what I hoped for. You left my husband speechless.

My Experience

They were real and straight shooter, no B.S

Likely to Recommend

Satisfaction guaranteed

Repair Quality

The service, communication and workmanship was outstanding I was totally satisfied when I got my vehicle I give them a 5 Star and highly recommend them.

Customer Service

Customer service was excellent they treated me not only as a customer but as a friend.

Likely to Recommend

Repair Quality

Service was excellent

Customer Service

My Experience

Always an amazing job!

Likely to Recommend

The staff at Burnside Collision are professional and friendly.

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service