A & B Collision Inc.

5.0 (514reviews)
100%
P.O. BOX 677,  Lower Lake,  CA  95457
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Shop AssistantSparkles

In operation 21 years.

We are a professional auto collision repair shop in Lake County, California. We are a satellite stations for rental vehicles on site. We deal with every insurance company and we make sure your car is taken care of from front to back. We have a professional car detailer that will make your car look like it just came off the show room floor. We take pride in our work and guarantee all our work for as long as you lease or own your car.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • On-Site Car Rental
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 11:00 am
* Holiday hours may differ.

Reviews (514)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and going above and beyond expectations. Customers highlight seamless insurance claim handling, complimentary loaner cars, and thorough communication via calls, texts, and emails throughout the repair process. Several customers noted their vehicles were completed ahead of schedule and returned cleaner than when dropped off. A few customers mentioned minor concerns such as unresolved repairs and pricing, as noted directly in their feedback.
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"... A&B Collision! From start to finish, their team was quick, professional, and truly dedicated to doing excellent work on my car. They handled everything with care and ..." Read more
"Absolutely the best customer service Ive ever experienced. My car ended up being totaled and A & B let me keep ..." Read more
"... picked up the phone answering my questions right away. They went above and beyond in my opinion. Very rare to see that these days." Read more
"A&B is exceptional. They explained everything carefully & respectfully. They kept me updated every step of the way. They ..." Read more
"Very helpful! I didn't know what I was doing. They walked me through every bit, answered all my questions, set me up with a rental, and handled it all. I got ..." Read more
"Done 2 days early!!"
"A&B finished a week early!"
"... communications efficient & protected my privacy. My car was finished well within the estimated time. They carefully matched the pearl paint, which required ..." Read more
"My car was returned two days earlier than their estimated date"
"Finished a day early."
"... They explained everything carefully & respectfully. They kept me updated every step of the way. They coordinated smoothly. with my insurance company ..." Read more
"Excellent work, communication and timely."
"Whenever there was an update I got a call or a text to my phone"
"With emails, texts & most importantly personal phone calls!"
"Really excellent at keeping me informed"

Likely to Recommend

Repair Quality

We were from out of state and they handled EVERYTHING! In on Tuesday out on Friday. Matched the paint perfectly. REAL customer service! David F.

Customer Service

We were from out of state and they handled EVERYTHING! In on Tuesday out on Friday. Matched the paint perfectly. REAL customer service! David F.

Returned Clean

Likely to Recommend

It’s good, but I feel like it’s just expensive

Repair Quality

It was good

Customer Service

Good

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Repair Quality

Customer Service

My Experience

Everyone was so helpful, they did everything for me, and made it so easy, and my car is so beautiful again! I would 10/10 recommend A&B

Likely to Recommend

Repair Quality

Very helpful! I didn't know what I was doing. They walked me through every bit, answered all my questions, set me up with a rental, and handled it all. I got my car back earlier than expected, and it was beautiful again!

Customer Service

Very helpful! I didn't know what I was doing. They walked me through every bit, answered all my questions, set me up with a rental, and handled it all. I got my car back earlier than expected, and it was beautiful again!

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

great job and customer service

Customer Service

very good

Returned Clean

My Experience

they did a fine job on my truck. made it look like new and even argued with the insurance company for me. thank you!

Likely to Recommend

Repair Quality

very happy with the work and they went to bet for me with the insurance company

Customer Service

Returned Clean

Likely to Recommend

YES !!!

Repair Quality

Customer Service

Best repair shop ever used ... professional personnel .. friendly and helpful all the way .... A plus

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Repair Quality

Customer Service

My Experience

Friendly and knowledgeable staff

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

A&B colistion did a great job. You can't even tell that the door was even hit.

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Repair Quality

Customer Service

The service was so quick and easy for me to get scheduled and they picked up my car as soon as I called! Very genuine people and great service!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Looks good as new

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Repair Quality

Customer Service

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Repair Quality

I just had a situation with the head lights, one is dark and the other is clear. The right side that was not damaged had a LED light and left that got replaced is a halo light. So it looks a but odd, but nothing crazy.

Customer Service

Very friendly staff, made my car look like new and mostly importantly running great.

My Experience

Excellent service! Excellent repair! Thank you for handling all the insurance work without any problems. You went above and beyond in EVERYTHING! From being willing to drive me out of town to giving me a free loaner car to buffing out my undamaged light assembly so it matched the other side that had to be replaced new. And fixed my leaking windshield wash reservoir free of charge when doing the body damage work! Thank you! Everyone was always so polite and efficient. It's rare to see this kind of service today! I will be spreading the word with high recommendations. Keep up the great work!

Likely to Recommend

Already been sharing my great experience and will definetely recommend them always. I don't ignore great service especially when it's so rare these days!

Repair Quality

Completely Satisfied! My car looks brand new.

Customer Service

Customer service was excellent! They were professional, courteous, kind and efficient. They handled all the insurance, offered me a ride out of town, gave me a free loaner car and always picked up the phone answering my questions right away. They went above and beyond in my opinion. Very rare to see that these days.

Returned Clean

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Repair Quality

Customer Service

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Yes.

Repair Quality

Customer Service

Very efficient and do not see any sign there was even a small dent. Nicely done

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Repair Quality

Customer Service