A & B Collision Inc.

5.0 (508reviews)
100%
P.O. BOX 677,  Lower Lake,  CA  95457
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Shop AssistantSparkles

In operation 21 years.

We are a professional auto collision repair shop in Lake County, California. We are a satellite stations for rental vehicles on site. We deal with every insurance company and we make sure your car is taken care of from front to back. We have a professional car detailer that will make your car look like it just came off the show room floor. We take pride in our work and guarantee all our work for as long as you lease or own your car.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • On-Site Car Rental
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 11:00 am
* Holiday hours may differ.

Reviews (508)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and going above and beyond expectations. Communication stands out as a key strength, with customers appreciating regular text, email, and phone updates throughout the repair process. Timeliness is frequently highlighted, with numerous repairs completed ahead of schedule. Customers also value the seamless handling of insurance claims and the availability of loaner vehicles. A few customers noted minor areas for improvement, including incomplete interior cleaning and an unresolved sunroof leak, as mentioned in their feedback.
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"Absolutely the best customer service Ive ever experienced. My car ended up being totaled and A & B let me keep ..." Read more
"A&B is exceptional. They explained everything carefully & respectfully. They kept me updated every step of ..." Read more
"... A&B Collision! From start to finish, their team was quick, professional, and truly dedicated to doing excellent work on my car. They handled everything with care and ..." Read more
"... picked up the phone answering my questions right away. They went above and beyond in my opinion. Very rare to see that these days." Read more
"Couldnt be better. I felt welcomed the minute I walked through their doors"
"Done 2 days early!!"
"A&B finished a week early!"
"Finished a day early."
"My car was returned two days earlier than their estimated date"
"Very satisfied by the repair estimated due date"
"... They explained everything carefully & respectfully. They kept me updated every step of the way. They coordinated smoothly. with my insurance company ..." Read more
"Excellent work, communication and timely."
"I received text updates that kept me informed about the progress of the repair."
"With emails, texts & most importantly personal phone calls!"
"Whenever there was an update I got a call or a text to my phone"

Likely to Recommend

YES !!!

Repair Quality

Customer Service

Best repair shop ever used ... professional personnel .. friendly and helpful all the way .... A plus

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My Experience

Friendly and knowledgeable staff

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Returned Clean

My Experience

they did a fine job on my truck. made it look like new and even argued with the insurance company for me. thank you!

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A&B colistion did a great job. You can't even tell that the door was even hit.

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The service was so quick and easy for me to get scheduled and they picked up my car as soon as I called! Very genuine people and great service!

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Looks good as new

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I just had a situation with the head lights, one is dark and the other is clear. The right side that was not damaged had a LED light and left that got replaced is a halo light. So it looks a but odd, but nothing crazy.

Customer Service

Very friendly staff, made my car look like new and mostly importantly running great.

My Experience

Excellent service! Excellent repair! Thank you for handling all the insurance work without any problems. You went above and beyond in EVERYTHING! From being willing to drive me out of town to giving me a free loaner car to buffing out my undamaged light assembly so it matched the other side that had to be replaced new. And fixed my leaking windshield wash reservoir free of charge when doing the body damage work! Thank you! Everyone was always so polite and efficient. It's rare to see this kind of service today! I will be spreading the word with high recommendations. Keep up the great work!

Likely to Recommend

Already been sharing my great experience and will definetely recommend them always. I don't ignore great service especially when it's so rare these days!

Repair Quality

Completely Satisfied! My car looks brand new.

Customer Service

Customer service was excellent! They were professional, courteous, kind and efficient. They handled all the insurance, offered me a ride out of town, gave me a free loaner car and always picked up the phone answering my questions right away. They went above and beyond in my opinion. Very rare to see that these days.

Returned Clean

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Yes.

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Very efficient and do not see any sign there was even a small dent. Nicely done

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My Experience

Friendly employees quick and accurate repairs

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A&B always comes through. They take care of everything

Customer Service

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Muy recomendable

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Hicieron muy buen trabajo, y el personal muy atento.

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They were very professional. And my car was repaired and you can not tell where the damages were.

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They always do a great job. They can send you text to keep you well informed. Great to work with!

Customer Service

Returned Clean

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They did it right the first time. Worked with the insurance company… It was pretty seamless… And I truly adore my car once again.

Repair Quality

Exactly as they explained it would be from start to finish predictable timelines competent service

Customer Service

Again competence is apparent when you first meet the front office manager, Dawn. She is confident in the operation and inspires confidence in the company.

Returned Clean

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Returned Clean