A Touch of Class Auto Body, Inc.
In operation 44 years.
Established in 1983. A Touch of Class Auto Body Inc. has been offering drivers throughout Parma and greater Cleveland, with the most professional and reliable service on all makes and models of foreign and domestic vehicles for over30 years. We are an authorized facility with major insurance companies. Specialized in auto body, collision repair, insurance claims assistance and premium detailing services our technicians have all the knowledge and resources to get you and your car back on the road quickly and safely. Our staff is committed to providing quality workmanship and complete customer satisfaction. For all your auto body and collision repair needs, we will provide you with the highest quality workmanship and reliable service at prices you can afford. A BBB Accredited Business since 12/23/1994
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- Paintless Dent Repair
- American Express
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 9:30 am - 1:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The receptionist always keeped me updated and answered all my questions precisely. Super friendly sefvice and people that are willing you help and accommodate to your schedule. The service department did a great job on my car. It looks amazing. Thank you very much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Paint job has dirt in it and around side of it paint came off very unhappy and secondly my sliding power door did work before accident and u didn't fix it . if i known thia I would of never taken it there .
Likely to Recommend - 1.0/5.0
Repair Quality - 0.5/5.0 -
Bumper needs repainted its starting to bubble on one side u need to schedule a enerprise car so i have a van to use while its being repainted thanks
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I visited touch of class 25 years ago with my boyfriend, they did a wonderful job then and again this time. The owner spoke to us personally then and was very nice and welcoming and he was the same this time. I am extremely pleased and I will not only recommend to others, I'll be back!!????????????
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looked great.just like new.it was very clean and shiny
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already mentioned your name to a few people if they ever need a repair .
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Katie is just great!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
A lot of it is going to depend on the outcome of the repairs that are still needed
Repair Quality - 2.5/5.0 -
I found several problems with the repair job that was so obvious that I'm surprised that they were overlooked
Customer Service - 4.0/5.0 -
It's still a little too early to tell we're still trying to resolve the problems that have been brought up time will tell
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Overall, I think you did a nice job it was silly little things that could have made a huge difference, like using my correct name.
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0 -
I rated this one lower too, because the front desk person was very confused when I arrived, confusing me with another customer and sort of arguing with me about my deductible. My car was a hit and run and I was told multiple times I needed to pay my deductiable. She had me confused with someone else and kept saying that I didn't owe anything. I'd had a long day and it was anonying to have to ask her to please take my money and / or talk to someone to figure it out. She eventually went into the back and figured out that she had someone else's file.
Returned Clean
My Experience - 5.0/5.0 -
My car looks like a new car. Touch of Class did a excellent job Rides great. Thank you