ABRA - Aberdeen

5.0 (2,479reviews)
100%
601 Auto Plaza Drive,  Aberdeen,  SD  57401
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Shop AssistantSparkles

In operation 38 years, 20 years at this location.

From a single repair center back in 1984 to hundreds of locations across the country, ABRA has become a leader in the collision repair and auto glass repair industry. It is an unwavering commitment to doing things Right the First Time, On Time® and exceptional customer service that sets ABRA Auto Body & Glass apart. When you choose ABRA for your auto body repair or auto glass repair, you’ll experience a convenient, hassle free process designed to get you quickly and safely back on the road. ABRA takes care of the details including arranging your rental, coordinating insurance work, and keeping you updated along the way. ABRA’s I-CAR certified repair centers are equipped with the latest collision repair technology and staffed by highly trained technicians, so you can be confident your repair has met the most rigid quality and safety standards. And for added peace of mind, every auto body repair comes with a written limited lifetime warranty, valid at an ABRA location across the country.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Thrifty®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 8:00 am - 5:00 pm
* Holiday hours may differ.
I-Car

Reviews (2,479)

Customers say
Overall Customer Satisfaction
Customers consistently praise the repair shop for exceptional service quality, with many highlighting the thorough repair work that makes vehicles look brand new. Communication stands out as a major strength, with customers appreciating regular updates, text notifications, and clear explanations of repair processes. The shop consistently exceeds expectations by providing complimentary vehicle detailing and cleaning services. Timeliness is another key strength, with many repairs completed ahead of schedule or within promised timeframes. Staff professionalism and friendliness receive frequent commendation. Areas for improvement include occasional billing concerns and ensuring all parts are properly installed during initial repairs.
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"... front counter, everyone had smiles and very positive. Customer service was excellent. Communication with the process was perfect every step of the way. The ..." Read more
"Very thorough job, looks like new. You can tell they care about what they're doing."
"Excellent service and quality as always!"
"Excellent customer service and repair jobs is top notch."
"Looks brand new. Also they even cleaned my car inside and out. Which it highly needed. I couldnt be more ..." Read more
"They were fast reliable and did a great job. I appreciate the timeliness of their effort to get it in and back without sacrificing quality work."
"It was ready before the estimated finish time."
"... with the process was perfect every step of the way. The repair was done in a very exceptional time period." Read more
"They exceeded my expectations. My vehicle was done early and I could return the rental car instead of extending the lease."
"They got my vehicle in and out of there in a very timely fashion"
"... parts had to be ordered. One thing I will say is outstanding communication with me every step of the way, that was extremely helpful. Also the detail ..." Read more
"Great staff. They explained the repairs and the time it would take. Repairs were completed on time."
"I got the text messages which worked great"
"Clear communication, very friendly and knowledgeable."
"... out. Very kind gentlemen, very sufficient service, great communication every step of the way, an overall proud experience. Thank you guys." Read more

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Great work, I loved the Detailed addition to my service!!

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I felt staff was courteous and professional!

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Great work

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Very good work

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I was very impressed with the service I received at abra. I had a vehicle in for repairs and they went above and beyond and cleaned the inside and outside of my vehicle. They all were very accommodating and exremely kind. I really cant say enough good about them ...

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My Experience

Fast and quality service. Was surprised and happy to find my car washed and detailed too, very nice!

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Very satisfied with the service

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Very satisfied

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Good customer service. Repairs seem to be good. Will judge road noise over time.

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