ABRA - Watertown

4.9 (2,547reviews)
99%
1320 9th Ave Sw.,  Watertown,  SD  57201
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Shop AssistantSparkles

In operation 56 years.

From a single repair center back in 1984 to hundreds of locations across the country, ABRA has become a leader in the collision repair and auto glass repair industry. It is an unwavering commitment to doing things Right the First Time, On Time® and exceptional customer service that sets ABRA Auto Body & Glass apart. When you choose ABRA for your auto body repair or auto glass repair, you’ll experience a convenient, hassle free process designed to get you quickly and safely back on the road. ABRA takes care of the details including arranging your rental, coordinating insurance work, and keeping you updated along the way. ABRA’s I-CAR certified repair centers are equipped with the latest collision repair technology and staffed by highly trained technicians, so you can be confident your repair has met the most rigid quality and safety standards. And for added peace of mind, every auto body repair comes with a written limited lifetime warranty, valid at an ABRA location across the country.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Thrifty®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Scion
Toyota

Reviews (2,547)

Customers say
Overall Customer Satisfaction
Customers consistently express high satisfaction with the shop's repair quality, describing results as 'brand new,' 'spotless,' and exceeding expectations. The text message update system receives widespread praise for keeping customers informed at every stage. Timeliness stands out strongly, with many vehicles completed ahead of schedule. Staff friendliness, professionalism, and helpfulness are frequently highlighted. Complimentary interior detailing upon pickup is repeatedly noted as a delightful, above-and-beyond touch. A small number of customers mentioned occasional part delays, minor finishing issues, or communication gaps, reflecting areas customers feel could be further refined.
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"They did an excellent job repairing my pickup. They kept me informed every step of the way and if ..." Read more
"... handle ended up being less than the original quote. The quality of workmanship is truly outstanding. I was also impressed by their communication; I received ..." Read more
"... pleased with how my car turned out after repairs. It looks brand new again." Read more
"Team did amazing. Got my estimate quickly. Front office communication is top tier. They worked directly with insurance and even detailed ..." Read more
"Always caring and considerate, workmanship is top notch and when we received our vehicle back from repairs its spotless! We have had four ..." Read more
"We got it two days before promised"
"... communication; I received text updates every day, and they even finished the repairs two days ahead of schedule. As an added bonus, they returned my car fully detailed, ..." Read more
"Excellent service and results. I called in the morning, had an appointment at 1pm and service completed by 3pm and I was extremely ..." Read more
"Got it done in less time than they said it would take and they got it done perfectly. I appreciate their ..." Read more
"... from the start, kept me notified of progress, and were even done 3 days early. The inside of my truck was cleaned too!! Wow!!!!" Read more
"Every couple days we were texted on the progress"
"... communication I received was industry-standard or far above. Every step of the way. Patient with my questions." Read more
"... outstanding. I was also impressed by their communication; I received text updates every day, and they even finished the repairs two days ahead ..." Read more
"... start to finish - the employees were top notch and loved all the updates on text message as far as where my truck was in process ! Couldnt be happier! Thanks a lot" Read more
"... of the process to the end, absolutely amazing job. I love the communication with the texts and and all the way to cleaning the inside of my ..." Read more

My Experience

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Kept me informed, did a nice job.

Customer Service

Was great

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My Experience

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The Abra crew is very professional and knowledgeable.

Repair Quality

Abra exceeded my expectations! My vehicle looks a good as new, I appreciated the attention to detail and professionalism that Seth and Dee showed throughout the process. This made a stressful situation so much easier.

Customer Service

Dee and Seth made the experience a smooth transition.

My Experience

Staff was responsive, communicating articulately and promptly. Great service.

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Repair Quality

Great service! Fast and clear communication which I really appreciate! Thanks again!

Customer Service

Great service, excellent communication have used in the past and will use in the future. Thank you so much.

Returned Clean

My Experience

Really appreciated the daily updates. Maloy was a great to work with. Thanks to all involved in making it look great again

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Repair Quality

Did a very good job and kept me informed along the way to completion.

Customer Service

Returned Clean

My Experience

They kept me informed on how the repairs were going, were helpful and friendly. The car looked great when finished.

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Returned Clean

My Experience

Great service, friendly staff, appreciated the clean car at pickup

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Repair Quality

Repaired my vehicle quickly. Friendly staff!

Customer Service

Great customer service

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My Experience

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Repair Quality

Brent was awesome

Customer Service

Great

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My Experience

Service from the beginning to the end was second to nobody I thank you !

My Experience

Work progressed as they said it would. I was texted several times

My Experience

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My Experience

Appeared to do a great job Glad to not have a cracked windshield And they did a great job on Detailing also. Like New

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Customer Service

The crew did a great job

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Yes. Yes

Repair Quality

Totally satisfying to working with Abta . Good job👏🏻👏🏻. Thx u very much !

Customer Service

Good job

Returned Clean

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Returned Clean