ABRA - Fort Dodge
In operation 15 years.
DESCRIPTION From a single repair center back in 1984 to hundreds of locations across the country, ABRA has become a leader in the collision repair and auto glass repair industry. It is an unwavering commitment to doing things Right the First Time, On Time® and exceptional customer service that sets ABRA Auto Body & Glass apart. When you choose ABRA for your auto body repair or auto glass repair, you’ll experience a convenient, hassle free process designed to get you quickly and safely back on the road. ABRA takes care of the details including arranging your rental, coordinating insurance work, and keeping you updated along the way. ABRA’s I-CAR certified repair centers are equipped with the latest collision repair technology and staffed by highly trained technicians, so you can be confident your repair has met the most rigid quality and safety standards. And for added peace of mind, every auto body repair comes with a written limited lifetime warranty, valid at an ABRA location across
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff members were friendly and very professional. There were no tricks or hidden costs and the work was finished earlier than promised. Nice job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Everyone has been very pleasant on the phone; however when I was arranging to get the rental vehicle, the person stated he would pick me up Monday morning to take me to Fort Dodge, so I could pick up the rental. He didn't show up and never called me. I was expecting the rental to be able to get to work that day. I called and the office staff stated the person forgot because he had a busy weekend and his daughter was sick. It would've been helpful to have a phone call, so I could make arrangements for work sooner than 8 AM Monday. I was able to get a ride to pick up the vehicle when it was finished. When I drove it, I realized the right wheel is still rubbing on the wheel well when I turn all the way to the Left. I was able to speak to a representative on the phone this morning and plan to bring it in to get it repaired tomorrow. They have been very responsive to phone calls which has been helpful! The most difficult thing for me has been coordinating how to get it to Fort Dodge during their open hours while I work.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Abra staff were competent,kind,explained things as was needed. It was nice to see women on staff. My car when done was cleaned on the inside and outside appeared also. What a blessing. Thank you. Carol Schwarz
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Absolute best customerservice
Returned Clean
Likely to Recommend - 4.0/5.0 -
they do good work just need to be a little better at being organized
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0 -
sat and waited to be waited on while the estimater just sat there. had to have nate help me
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The automated email updates didn't really say anything about the details of my service, just the automated message.
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
Curteous in-person, but lack of communication when repair was delayed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car came back looking like new up set about the extra time And waiting for parts