ABRA - Iowa City

4.8 (3,811reviews)
97%
1420 Willow Creek Ct.,  Iowa City,  IA  52246
Bot
Shop AssistantSparkles

In operation 23 years.

From a single repair center back in 1984 to hundreds of locations across the country, ABRA has become a leader in the collision repair and auto glass repair industry. It is an unwavering commitment to doing things Right the First Time, On Time® and exceptional customer service that sets ABRA Auto Body & Glass apart. When you choose ABRA for your auto body repair or auto glass repair, you’ll experience a convenient, hassle free process designed to get you quickly and safely back on the road. ABRA takes care of the details including arranging your rental, coordinating insurance work, and keeping you updated along the way. ABRA’s I-CAR certified repair centers are equipped with the latest collision repair technology and staffed by highly trained technicians, so you can be confident your repair has met the most rigid quality and safety standards. And for added peace of mind, every auto body repair comes with a written limited lifetime warranty, valid at an ABRA location across the country.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (3,811)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Excellent from start to finish

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

The work was finished on time. Easy to work with.

My Experience

There is a slight noise of air leaking in at the window. I will bring it back in next week to have that corrected.

My Experience

The car looks and runs great, and they were good about keeping in touch with me during the repair to let me know how things were progressing.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

You guys do very good job

Likely to Recommend

Repair Quality

Customer Service

I communicated that I was traveling out of the country with no ability to to check on messages . I came back to a message that I will be charged rental car as the car was done three days prior to my return. I ended up paying for a rental car that was parked in my garage as I thought the car was to be returned when I got my car back. Picked my car back Monday and receptionist had an attitude from moment we dropped the car to when we picked up the car. No instructions on care after. My husband was the one who told me i can’t wash the car for a while as paint can come off. Very poor customer service. No interaction whatsoever.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They went over and above to complete our repair in a timely manner. The staff is friendly and helpful - kudos to Logan for finding a solution to a tricky door dent. Highly recommend them.

Likely to Recommend

Repair Quality

Customer Service

Outstanding service and workmanship. Friendly helpful staff.

My Experience

Thank you for going above and beyond doing a great job on our Outback! Because of work you’ve done for us in the past, we knew we could depend on another quality outcome! Thank you again!

My Experience

Very good job. Thank you.

Likely to Recommend

Repair Quality

Fine work. Please don't ask me again.

Customer Service

Very good.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Perfectly done! Repairs were done on time and my car looks the same as before the damage. I really appreciated the walk through during the estimate addressing all of my concerns and explaining what they were doing and replacing, definitely over the top and best service i’ve had. Thank you so much!

Likely to Recommend

Repair Quality

Customer Service

Very friendly

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

one small issue with the Z71 emblem on the fender. The guy ordered a bew emblem and will put it on at my convenience. Fit and finish work looks super!! Thanks ABRA !!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service