ABRA - Jerry's ABRA Mankato

4.9 (5,992reviews)
99%
1671 E. Madison Avenue,  Mankato,  MN  56001
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Shop AssistantSparkles

In operation 55 years.

Jerry's Auto Body is now operating as Jerry's ABRA Auto Body & Glass. The legacy of a high-quality repair facility with personal service continues with Jerry's ABRA. Our team of technicians are I-CAR (high level technical training). We are also a proud member of the BBB (Better Business Bureau). Jerry's starting serving the Mankato area October 1971, and still remains a family owned and operated business with second generation serving as our COO. Jerry's business has always managed by the Golden Rule, treat your customers like you would want to be treated.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM
Honda
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (5,992)

Likely to Recommend

Repair Quality

Polite and friendly people work at Jerry’s! Very professional also. Had my car fixed at a fair price and was led through the process of what would happen. I appreciated that a lot. Would highly recommend Jerry’s for any vehicle repair! A#1 in my book! Thank you to everyone there!

Customer Service

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Repair Quality

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Already did, told my brother about the popcorn and he purposely banged up his car to get some too

Repair Quality

They gave me popcorn and I love popcorn

Customer Service

Oh here’s where I put they gave me popcorn, and I love popcorn

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I scheduled my repair around May 1st. I was told I could drop the car off June 12th, over a month later. On June 5th when my car was in a different shop for a warranty repair, I got a phone call asking me why I hadn’t dropped my car off at Jerry’s, which made your business appear unorganized. I dropped the car off the morning of June 12th as originally agreed, and I got my first text telling me I would receive updates soon 4 days later on June 16th. I imagine because I dropped the car off on a Friday, it sat over the weekend until the following week, but these 4 days I would’ve preferred to use my car if it was only going to sit unattended for 4 days. 2 days later on June 18th I received a text saying the car was out for PDR. 4 days later on June 22nd I received a text saying the car was back from PDR. On June 23rd I received a text saying my car was with a technician to be disassembled, but the technician called in sick. I found it upsetting that 1 tech calling in sick stopped progress on my car. On June 24th, I received a text saying it looked like my car would be completed by June 30th, 18 days after dropping it off, when the repairs were scheduled over a month in advance. At this point I felt anger and frustration toward your business. On June 29th, I received a text saying if a molding you were still waiting on showed up, my car would be ready to pick up June 30th. I wasn’t able to pick up my car until the morning of July 1st due to my work schedule, and when I arrived to pick up my car which I was told was completed, I was told you were still waiting on a piece of molding, and I would need to return to have it put on. The level of frustration and inconvenience I experienced is unsatisfactory. If it weren’t for different family members, who were also inconvenienced by loaning me different vehicles over the coarse of 18 days, I don’t know how I would’ve made it through this. If I had to rent a vehicle, how much of the 18 day cost would’ve needed to come from my pocket? Who would’ve covered it for that long? I feel the time my car was at Jerry’s was mismanaged and unorganized, and I don’t feel valued as a customer, and I do feel as though I will take my business elsewhere in the future, and tell others to do the same.

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Repair Quality

Customer Service

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Repair Quality

Customer service, communication and quality of work were outstanding as always.

Customer Service

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My Experience

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Repair Quality

Customer Service

My Experience

My experience was completely positive -- 100 %. Jerry's employees were well-grounded and quite focused on individual responsibilities as well Company/Corporate goala. Strategic planning was, and is, at the heart of Jerry's success. Great job! Best regards, Craig Woodward

My Experience

My Experience

Jerry’s ABRA Auto Body did a beautiful job on our vehicle. They keep us thoroughly updated throughout the entire process.

Likely to Recommend

Repair Quality

Jerry’s ABRA Auto Body was excellent.

Customer Service

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Repair Quality

Customer Service

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Previously I always recommended Jerry’s don’t think I would now since it changed to abbra not impressed

Repair Quality

The front desk girl was very rude the first day I came in for an estimate. Not impressed with the guy who did the estimate he walked out looked at the back of the car didn’t take pictures or anything

Customer Service

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Repair Quality

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Repair Quality

Very impressive!! I didn’t think you guys could make all thous dents disappear.

Customer Service

Well informed throughout the whole process.

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Repair Quality

jerry’s abbra did a great job on my vehicle. Lot’s of people asked who did the work o my vehicle. It looks brand new . Staff too.were great to work with . Highly tecommend Jerry’s

Customer Service

Returned Clean

My Experience

Outstanding experience. Communication was great throughout the month long repair. Truck was completely washed and looks great. Great employees and Teamwork.

Likely to Recommend

Moved here from Colorado and had no clue where to get a vehicle worked on. State Farm recommended you, and I was sold day one when I came in for an estimate. Your staff was friendly, informative and I felt assured that the job would be done to my satisfaction.

Repair Quality

Extremely satisfied. NICE JOB BY ALL!!

Customer Service

Excellent at a minimum once a week updates

Returned Clean

Likely to Recommend

Repair Quality

ABRA did a great job of keeping me informed of the repair status throughout the process. The entire process was very professional and resulted in a job well done.

Customer Service

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Repair Quality

The communication from them was amazing, very timely repair time

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My Experience

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Customer Service

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