ABRA - Jim Baier Fort Madison

4.7 (1,058reviews)
94%
5701 Avenue O,  Fort Madison,  IA  52627
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Shop AssistantSparkles

In operation 55 years, 12 years at this location.

Locally owned by Jim Baier since 1977, and part of the ABRA Auto Body & Glass family since 2015. We provide high quality repairs with a high level of customer communication throughout the repair process.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,058)

Customers say
Overall Customer Satisfaction
Customer reviews reveal predominantly positive experiences with excellent service quality and professional staff. Many customers praised the outstanding paint matching, thorough repairs that made vehicles look brand new, and helpful, friendly employees. The shop consistently delivers high-quality workmanship with attention to detail. Customers appreciated text updates during repairs and found the staff knowledgeable and courteous. However, some feedback indicates opportunities for improvement in communication consistency, with customers occasionally needing to call for updates rather than receiving proactive communication. Additionally, some repairs took longer than initially estimated, and a few customers experienced issues requiring return visits for corrections.
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"Excellent service! Friendly and efficient."
"Everyone was delightful to work with! They were knowledgeable and friendly. My car was fixed very ..." Read more
"Best body shop I have ever been to Great work great staff. I have used ABRA ever since they opened ..." Read more
"Very professional. The service people were amazing and the end product was perfect."
"... fort Madison iowa .. never any complaints or issues..this body shop gives 110% to your vehicle and you get 100% .. great staff great paint and body" Read more

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They are very friendly and helpful.

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Cruz is making it right

Repair Quality

On the 2025 the did a knock out job on both repairs the paint protection repair, and the bird damage repair On the 2021 F250 deer collision they should’ve never released it from the body shop the way the plastic on the front bumper looked. I picked it up July 3 body shop was closed. I needed my pick up to move a fifth wheel camper. I called the body shop back. I took it back down there on July 10. I tried to glue the plastic down pick it up to still wasn’t great cold cruise to Monday the 14th. He ordered me a new piece is having a shipped directly to me at my house. I will put it on myself so I do not have to drive another hour down there to have it put on. He’s trying to make it right.

Customer Service

On the 2025 Ford Explorer customer service is great On the 2021 F250 customer service was not so great

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Quick quality work.

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I was given a timeframe when the estimate was done. The work took way longer than I was told

Customer Service

The work done was excellent

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took a bit longer than expected but good work none the less

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my truck looks great

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My Experience

Great service. Made the experience easy to deal with. Would highly recommend them!

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Returned Clean

My Experience

The bison work is top notch. The turn stone time was fantastic!

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Our car looked really nice when we got it back

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So easy to talk to .

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Professional service

Repair Quality

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Prompt and courteous service

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Repair Quality

Was ok. Didn't get the headlight lined up right. Have to take it back so they can do it correctly.

Customer Service

I'm redoing this. Was told to bring & leave my Lincoln today 4-27 & they would do my headlight. My daughter in law dropped off this morning. I just called, 4:20 to make sure read for pick up. Was told, "I was going to call you, they won't get to it till tomorrow. As long as only an adjustment and no parts needed will be done". I am so upset. I needed it tomorrow & my walker is in the back of it. With the bridge closed it is very hard trying to make arrangements & when I am told one thing & then it just sits & isn't even looked at, makes asking others to help & go out of their way very hard.

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