ABRA - Jim Baier Fort Madison
In operation 55 years, 12 years at this location.
Locally owned by Jim Baier since 1977, and part of the ABRA Auto Body & Glass family since 2015. We provide high quality repairs with a high level of customer communication throughout the repair process.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
First experience was they are slow this go around was better. Communication would be a plus and a score of 10
Repair Quality - 5.0/5.0 -
Very nice job. Looked brand new
Customer Service - 5.0/5.0 -
Polite and very helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They always do a good job.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Smooth process. Quick turnaround time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very smooth process and quick turnaround.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Considering I should have gotten these texts last week when my car was in the shop, now I question the work completed
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for the wonderful repair job! Marcus was fantastic to deal with. The text message updates we great!
Likely to Recommend - 5.0/5.0 -
We bought our Explorer New last August. Garrett was our sales person! He was fantastic! Marcus was wonderful to work with for our repairs.
Repair Quality - 5.0/5.0 -
Wonderful service. Marcus was great to work with! The paint repair was perfect! I appreciated the text updateds, they were very helpful.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were courteous and professional. Truck was finished sooner than I expected
Customer Service - 5.0/5.0 -
See previous comment
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks new
Customer Service - 5.0/5.0 -
Dropped off called when finished
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0 -
Front left fender is not aligned with the hood and is pressing down on the headlight. Front right door had to be readjusted to close properly. There are plastic rivets missing from the fender flares. One mud flap was not bolted on all the way. Right rear wheel well liner bolts were loose. Bolts for the bed extender were barely started. Aftermarket bed light harness was pinched and left dangling under the truck. There was white dusting all over the inside of the truck. Finally the front right seat has rips in it now where there were none before I brought the truck in. The rips in the seat were blamed on the sun. I had very high expectations at the start but I am now extremely disappointed and may not bring any of my business back here.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like new
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Communication on the status of the repair could have been better.
Likely to Recommend - 5.0/5.0 -
Other than keeping in touch they did a good job on the repair.
Repair Quality - 5.0/5.0 -
The paint match is good.