ABRA - Rochester
In operation 32 years.
From a single repair center back in 1984 to hundreds of locations across the country, ABRA has become a leader in the collision repair and auto glass repair industry. It is an unwavering commitment to doing things Right the First Time, On Time® and exceptional customer service that sets ABRA Auto Body & Glass apart. When you choose ABRA for your auto body repair or auto glass repair, you’ll experience a convenient, hassle free process designed to get you quickly and safely back on the road. ABRA takes care of the details including arranging your rental, coordinating insurance work, and keeping you updated along the way. ABRA’s I-CAR certified repair centers are equipped with the latest collision repair technology and staffed by highly trained technicians, so you can be confident your repair has met the most rigid quality and safety standards. And for added peace of mind, every auto body repair comes with a written limited lifetime warranty, valid at an ABRA location across the country.
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repair looks great.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The people were very easy to work with and the work they did made my car look new again! Thank you ABRA!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My Zubaru car after repairs looks newer than before. Thank you for excellent job done.
Likely to Recommend - 5.0/5.0 -
Perfect repairs and timely delivery
Repair Quality - 5.0/5.0 -
Repairs were done perfectly I love what I saw
Customer Service - 5.0/5.0 -
The repairs was perfectly done and we love the after effect of the repairs
Returned Clean
My Experience - 5.0/5.0 -
Great service. Great communication. Car looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very impressive
Repair Quality - 5.0/5.0 -
Great team and communication
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Although it took a few days longer that I expected, you did a great job. Also returned it cleaner than the day it was new.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Took a few days longer than expected but they a great job. Returned the car cleaner than the day it was new.
Customer Service - 5.0/5.0 -
Very friendly and helpful. Kept me posted on repair progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your staff was courteous, professional, and thorough. I love that they went above and beyond and even vacuumed the interior! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They went above and beyond on my car. I am very impressed on there attention to detail. My car turn out great like new. I would recommend. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I impressed how my car turned out. They explained everything in detail what they fixed and replaced.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was very friendly and accommodating throughout the entire process. I was very happy with how the bumper turned out as well as the thorough cleaning of the inside of my car which I was not expecting and was really nice to get into.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service. Best communication of any service provider I’ve had in many years. The fact that my car was spotless when I picked it up was fantastic.
My Experience - 5.0/5.0 -
The repairs were delayed a couple of days. I had a family emergency happen and needed my car to get to my parents. When I spoke to Corey, he said he’d see what he could do. I was happy to get it back earlier than expected today. Also, Katie was always helpful and kind. Please be sure to tell Corey how much i appreciated him changing the schedule around to get my car back early. Thank you! Susan Larson
My Experience - 5.0/5.0 -
Such a perfect paint job! Looks like new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Super friendly and easy to work with!