ABRA - Rochester
In operation 32 years.
From a single repair center back in 1984 to hundreds of locations across the country, ABRA has become a leader in the collision repair and auto glass repair industry. It is an unwavering commitment to doing things Right the First Time, On Time® and exceptional customer service that sets ABRA Auto Body & Glass apart. When you choose ABRA for your auto body repair or auto glass repair, you’ll experience a convenient, hassle free process designed to get you quickly and safely back on the road. ABRA takes care of the details including arranging your rental, coordinating insurance work, and keeping you updated along the way. ABRA’s I-CAR certified repair centers are equipped with the latest collision repair technology and staffed by highly trained technicians, so you can be confident your repair has met the most rigid quality and safety standards. And for added peace of mind, every auto body repair comes with a written limited lifetime warranty, valid at an ABRA location across the country.
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
We enjoyed the relaxed professional competence. Any questions were answered and the final appearance of the car was more than we would have expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
It would have been nice for the car to not have been washed and then put outside to freeze up the parking brake.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kelly did an excellent job in the repair of my vehicle
Customer Service - 5.0/5.0 -
The service was great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You all did a really great job, however I hope I don't have to come back in.😅
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent and efficient work by a professional and kind team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I'd like to take this moment to send my utmost appreciation to the entire Abra staff, specifically to the tech who repaired my vehicle and to Ian who made the process seamless. The work quality was fantastic, I can tell they took great care of my vehicle. Lastly, Ian was knowledgeable and friendly, he was also a great communicator. Thanks again to everyone for everything! I hope you all have wonderful holidays this year!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I love the fact that this is a woman run shop because men don’t tend to listen to women very well when it comes to automobiles so 100% hands-down I would recommend this shop
Repair Quality - 5.0/5.0 -
Kelly was wonderful to work with. She listened and got results.
Customer Service - 5.0/5.0 -
Kelly was wonderful to work with. She listened and got results.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Our Highlander was returned to us as if brand new! The body work done was flawless and the detailed cleaning was amazing. Thank you for your care and informative process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent is every way: work being completed satisfactorily along with shuttles.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work and appreciate the shuttle service.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing job by all! My Escalade actually looks better than before the Deer strike