ABRA - Rochester
In operation 32 years.
From a single repair center back in 1984 to hundreds of locations across the country, ABRA has become a leader in the collision repair and auto glass repair industry. It is an unwavering commitment to doing things Right the First Time, On Time® and exceptional customer service that sets ABRA Auto Body & Glass apart. When you choose ABRA for your auto body repair or auto glass repair, you’ll experience a convenient, hassle free process designed to get you quickly and safely back on the road. ABRA takes care of the details including arranging your rental, coordinating insurance work, and keeping you updated along the way. ABRA’s I-CAR certified repair centers are equipped with the latest collision repair technology and staffed by highly trained technicians, so you can be confident your repair has met the most rigid quality and safety standards. And for added peace of mind, every auto body repair comes with a written limited lifetime warranty, valid at an ABRA location across the country.
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was treated extremely well from start to finish! They walked me through the whole process at 77 years old and 61 years driving accident free they were patient and answered every question I had. I was kept informed and updated throughout the process AND ended up completing a day early! They returned my rental car and I felt comfortable and confident in their work as I drove home (45 minutes). Thank you for everything! You are appreciated!🚙❤️
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did an amazing job on my BMW.They took their time and the outcome was great. I’d definitely recommend them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Awesome customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is not the first time I have worked with Kelly to repair my car. I couldn’t ask for better service. She helped me navigate all the details.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you so much Abra team for a fantastic job and Kelly for amazing communication!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Was completely satisfied with the repair and the service I received
Repair Quality - 5.0/5.0 -
Did a great job and kept me informed
Customer Service - 5.0/5.0 -
Kelly was absolutely fantastic in making sure I was satisfied with the repairs
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great experience
Repair Quality - 5.0/5.0 -
On time and helpful
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
they are excellent! You can not even tell where the work was done and the paint job was a perfect match- as it should be!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
friendly and professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
I was well informed every step of the process for my car and I am very satisfied with the results of the repair. Thank you all you did amazing job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks like nothing ever happened to it.
Customer Service - 5.0/5.0 -
I was informed of every step of the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Angie was extremely helpful and pleasant. She kept me informed all along the way. Very happy with my experience
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate the work that was done on a short period of time. I like prompt of updating me as the repair went on. Thanks