ABRA - Rochester
In operation 32 years.
From a single repair center back in 1984 to hundreds of locations across the country, ABRA has become a leader in the collision repair and auto glass repair industry. It is an unwavering commitment to doing things Right the First Time, On Time® and exceptional customer service that sets ABRA Auto Body & Glass apart. When you choose ABRA for your auto body repair or auto glass repair, you’ll experience a convenient, hassle free process designed to get you quickly and safely back on the road. ABRA takes care of the details including arranging your rental, coordinating insurance work, and keeping you updated along the way. ABRA’s I-CAR certified repair centers are equipped with the latest collision repair technology and staffed by highly trained technicians, so you can be confident your repair has met the most rigid quality and safety standards. And for added peace of mind, every auto body repair comes with a written limited lifetime warranty, valid at an ABRA location across the country.
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great communication! Kelly was wonderful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kelly was wonderful!
Returned Clean
My Experience - 5.0/5.0 -
I am extremely happy with the body work your team did on my truck. It was completed in a timely manner and the finished result looks great. Your team is very professional and I would definitely bring my vehicles back to you for any repairs I should ever need in the future. Many thanks to all of you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went well. When I got my car back it looked amazing, like an accident never occurred. The thing that topped it off for me was the fact the inside of my car was clean without me even saying anything you guys went above and beyond expectations. Thank you.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repair was taken care of quickly. Staff were helpful and informative. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing service, Repairs were spotless
Customer Service - 5.0/5.0 -
All representatives were friendly and detailed
Returned Clean
My Experience - 5.0/5.0 -
Ean and the group did a fantastic job.
My Experience - 5.0/5.0 -
Thank you so much. The car looks like new! The process was so smooth. Much appreciated.
Likely to Recommend - 5.0/5.0 -
Totally recommend them.
Repair Quality - 5.0/5.0 -
They were great to work with, very accommodating and kept us informed. The process was seamless. The car looks like new, no evidence it was ever damaged.
Customer Service - 5.0/5.0 -
They were helpful, kept us informed. The process was seamless.
My Experience - 5.0/5.0 -
The entire process was incredibly smooth and Kelly did a nice job of keeping me informed of what was happening. Overall very satisfied and would use again and recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks great! The time you estimated to complete the job was right on. Couldn't be happier!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great and it was ready when they estimated! Wonderful experience!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks great! Communication was clear and helpful. My car was returned to me clean, inside and out. Abra worked well with my insurance company. I would definitely recommend Abra.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
No issues, car done three days early which was great. Excellent communication from receptionist also!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Took a little longer than quoted and no interaction on how things were progressing as told. Called in but no return calls until the day I went to pick up car. But appreciated the total cleaning of inside of car! That was a extra plus!
Customer Service - 4.5/5.0 -
Fine