ABRA - Rochester
In operation 32 years.
From a single repair center back in 1984 to hundreds of locations across the country, ABRA has become a leader in the collision repair and auto glass repair industry. It is an unwavering commitment to doing things Right the First Time, On Time® and exceptional customer service that sets ABRA Auto Body & Glass apart. When you choose ABRA for your auto body repair or auto glass repair, you’ll experience a convenient, hassle free process designed to get you quickly and safely back on the road. ABRA takes care of the details including arranging your rental, coordinating insurance work, and keeping you updated along the way. ABRA’s I-CAR certified repair centers are equipped with the latest collision repair technology and staffed by highly trained technicians, so you can be confident your repair has met the most rigid quality and safety standards. And for added peace of mind, every auto body repair comes with a written limited lifetime warranty, valid at an ABRA location across the country.
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Took a little longer than quoted and no interaction on how things were progressing as told. Called in but no return calls until the day I went to pick up car. But appreciated the total cleaning of inside of car! That was a extra plus!
Customer Service - 4.5/5.0 -
Fine
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fantastic service! Kelly was so helpful and took extra time to provide information about an unusual issue with my car. I was very impressed with my entire experience and would highly recommend Kelly and Abra.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kelly was great to work with. She went above and beyond by researching an unusual question. Very thorough and professional service. Was extremely pleased with my entire experience and would highly recommend abra.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The process was seamless! In and out in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
In and out in a timely manner. The work done on my vehicle was AWESOME!
Customer Service - 5.0/5.0 -
Keep my updated through out the entire process.
Returned Clean
My Experience - 5.0/5.0 -
They were so kind and helpful. I was upset about the damage to my minivan, and they helped me with all the decisions. They kept me updated on the progress and even washed it when they were done! Thanks so much for everything!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We were very pleased with our experience at Abra and Thank You to the lady who went out of her way and took the car back in to clean some coffee stains on upholstery.
My Experience - 5.0/5.0 -
I am very happy with the service and quality of work completed on my truck. Thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team at ABRA has always done a great job for us! Now, if deer and people would stop hitting our vehicles everything would be perfect.
My Experience - 5.0/5.0 -
They did excellent job to repair my car dent. I am really impressed and they provide lifetime warranty on the repair they did
My Experience - 5.0/5.0 -
Car appears in tip-top shape. It was appreciated that the car was also detailed. It’s clean and feels like a fresh start after a tough situation. Thank you.
My Experience - 5.0/5.0 -
Ive never taken any of my cars to a body shop before but im sure this is the way a body shop should be. Estimator kept me updated and nows what he’s talking about. They have the Car rental down the street and they won’t mind picking you up if you need a ride. In depth on what they did to the car made it look like new also made me wanna cry cuz it’s so darn beautiful. The service is great and they had me feel right at home ! Highly deserved great rating. Recommend to me by the insurance company. Love these guys drive safe out there! 🚗
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice work. Above and beyond with buffing the headlights. Thank you.
Customer Service - 5.0/5.0 -
Very prompt and courteous.
Returned Clean
My Experience - 5.0/5.0 -
The communication was phenomenal. I was always updated on my car, they did a terrific job on fixing the front of the car and blending in the paint, and a fantastic job on detailing. Completely happy with everything. Thank you all for the awesome work! Keep it up!