ABRA - Rochester
In operation 32 years.
From a single repair center back in 1984 to hundreds of locations across the country, ABRA has become a leader in the collision repair and auto glass repair industry. It is an unwavering commitment to doing things Right the First Time, On Time® and exceptional customer service that sets ABRA Auto Body & Glass apart. When you choose ABRA for your auto body repair or auto glass repair, you’ll experience a convenient, hassle free process designed to get you quickly and safely back on the road. ABRA takes care of the details including arranging your rental, coordinating insurance work, and keeping you updated along the way. ABRA’s I-CAR certified repair centers are equipped with the latest collision repair technology and staffed by highly trained technicians, so you can be confident your repair has met the most rigid quality and safety standards. And for added peace of mind, every auto body repair comes with a written limited lifetime warranty, valid at an ABRA location across the country.
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The work was done with high quality and faster than the estimated time. Thank you to everyone who was involved in this process. I will recommend your workshop to anyone who needs your service. Thank you also for washing and cleaning the car inside and out after the repair work was completed.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Ian and all did an outstanding job.
Likely to Recommend - 5.0/5.0 -
Great job..
Repair Quality - 5.0/5.0 -
Ian and everyone did an outstanding job.
Customer Service - 5.0/5.0 -
Everyone was very, very good.
Returned Clean
My Experience - 5.0/5.0 -
Everyone was fantastic (especially Ian) and I was so pleased with everything they did with my car. It looked brand new even though it’s 21 years old. I couldn’t be more happy with ABRA.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was 100% pleased by your customer service and workmanship. Kelly was fantastic. It was a pleasure to work with her. I will definitely recommend Abra to others.
Likely to Recommend - 5.0/5.0 -
Already have!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I love that my truck was fixed and clean! Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My truck was fixed and clean. The staff were great. I would highly recommend!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Once again, Abra did amazing with repairing my vehicle and their customer service is always outstanding. Kelly is always so personable and easy to talk to and ask questions to.
Likely to Recommend - 5.0/5.0 -
Have been a returning customer and also have sent others to Abra
Repair Quality - 5.0/5.0 -
I have used Abra before and referred people also. I’ve always had a wonderful experience and the staff is so friendly. Kelly is also so easy to work with and to talk with.
Customer Service - 5.0/5.0 -
Kelly and everyone at Abra are amazing and their customer service is great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The work was timely, looks great, and I really appreciated the total cleaning of the car, inside and out. I was also impressed with the courtesy of the staff.
Likely to Recommend - 5.0/5.0 -
It was my first time using Abra and I was completely satisfied with the whole process.
Repair Quality - 5.0/5.0 -
The work was done in a very reasonable amount of time and the repair looks fantastic. It was also a bonus that they did a detailing on my car after the repair. The staff were also very courteous.
Customer Service - 5.0/5.0 -
Excellent customer service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I couldn't be happier. Abra got my truck back to me sooner than planned, repaired to the point of not being able to tell what happened, and cleaner all around, in -n- out, than Ol' Wile E.'s ever been. Thanks! PWC
Likely to Recommend - 5.0/5.0 -
Sure will.
Repair Quality - 5.0/5.0 -
You guys did a Great job. Thanks. You even returned it cleaner then I ever get it. Thanks again.
Customer Service - 5.0/5.0 -
Both my wife and I mentioned the great service just last night. Thanks.
Returned Clean
My Experience - 5.0/5.0 -
Looks great!