ABRA - Rochester
In operation 32 years.
From a single repair center back in 1984 to hundreds of locations across the country, ABRA has become a leader in the collision repair and auto glass repair industry. It is an unwavering commitment to doing things Right the First Time, On Time® and exceptional customer service that sets ABRA Auto Body & Glass apart. When you choose ABRA for your auto body repair or auto glass repair, you’ll experience a convenient, hassle free process designed to get you quickly and safely back on the road. ABRA takes care of the details including arranging your rental, coordinating insurance work, and keeping you updated along the way. ABRA’s I-CAR certified repair centers are equipped with the latest collision repair technology and staffed by highly trained technicians, so you can be confident your repair has met the most rigid quality and safety standards. And for added peace of mind, every auto body repair comes with a written limited lifetime warranty, valid at an ABRA location across the country.
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Every thing was amazing!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Thanks.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The entire process was smooth with yiur team. I struggled to understand the process in the beginning and Angie was very helpful answering all my questions. Once I got the car in, Kelly was clear on what to expect and when. It was perfect timing in having the car done a day early and Kelly clearly explained the work and charges and made sure I was happy with the results. Thank you all for making this such a smooth process!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Outstanding service, friendly, and professional customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Repair quality was excellent. Time necessary not so much, but it wasn't ABRA's fault, as I understand it. Parts came in damaged.
Customer Service - 5.0/5.0 -
Ian did a great job of keeping me informed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The work that was done looks very good. There were some parts that were left inside my car and not reinstalled, but I was able to take care of it. Just a slight oversight.
Customer Service - 5.0/5.0 -
The people I worked with were awesome and accommodating.
Returned Clean
My Experience - 5.0/5.0 -
Kudos to Kelly for great communication and follow up, very professional. Also thanks to whomever did the repairs - top quality job, impossible to see where the damage was. I'd recommend Abra to anyone needing auto body work.
My Experience - 5.0/5.0 -
Not only was the required body work done as expected, the detailing of the inside of the truck cab was not. However it was greatly appreciated!
My Experience - 5.0/5.0 -
Excellent work and service! And Angie was very helpful and encouraging!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very satisfied
Likely to Recommend - 5.0/5.0 -
Very likely
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Satisfied
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great Service! Thanks for your work!
My Experience - 0.0/5.0 -
I was surprised how often the estimated completion date was pushed back. Kelly explained to me why it happened, but all the change of plans are what cause me to answer no toward being completely satisfied.
My Experience - 5.0/5.0 -
Great service and turn around time. Thanks again for everything!
Likely to Recommend - 5.0/5.0 -
Excellent service and recommend highly to all
Repair Quality - 5.0/5.0 -
Looks great!
Customer Service - 5.0/5.0 -
Everyone was fantastic
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job with the body work and give the guy that details the truck a raise
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We are very happy with the entire process, from first phone call to the last goodbye.
Customer Service - 5.0/5.0 -
Everyone we worked with was helpful, knowledgeable and kind.