ABRA - Rochester
In operation 32 years.
From a single repair center back in 1984 to hundreds of locations across the country, ABRA has become a leader in the collision repair and auto glass repair industry. It is an unwavering commitment to doing things Right the First Time, On Time® and exceptional customer service that sets ABRA Auto Body & Glass apart. When you choose ABRA for your auto body repair or auto glass repair, you’ll experience a convenient, hassle free process designed to get you quickly and safely back on the road. ABRA takes care of the details including arranging your rental, coordinating insurance work, and keeping you updated along the way. ABRA’s I-CAR certified repair centers are equipped with the latest collision repair technology and staffed by highly trained technicians, so you can be confident your repair has met the most rigid quality and safety standards. And for added peace of mind, every auto body repair comes with a written limited lifetime warranty, valid at an ABRA location across the country.
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Ian was very good to work with. Appreciated the good service. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, great communication, highly recommend!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was really pleased. I was glad to see they cleaned the inside of the KIA. It was very dirty from the winter and I was planning on doing it when I got back. Now I won't have too. Kelly and Eddie treated me great.
My Experience - 5.0/5.0 -
Everything was amazing. I would 100% recommend to anyone!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
The whole process was handled smoothly and my car looked better than when I purchased it after repairs
Customer Service - 5.0/5.0 -
The people at Abra were great to work with and even accommodated my work schedule for making update calls
My Experience - 5.0/5.0 -
Very good professional service. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
The car looks new!
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Angie was great to work with, kept me well informed & I was so happy about how fast y’all got my car back to me. After checking out & paying, I realized there was a blinker not working. Ian at the desk got down right then & there, figured out it was just a blown bulb, & replaced it for me right away so I was still able to leave with my car. Overall great experience, thank you so much to everyone :)
My Experience - 5.0/5.0 -
Abra was great. Kept me informed the whole time. Cleaned my car after.
My Experience - 5.0/5.0 -
Love that my car is fixed on the outside and cleaned on the inside!! Fantastic work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
As always, car repair was exactly as expected. They always return our car clean and in perfect condition.
Customer Service - 5.0/5.0 -
They took care of contacting the insurance when their estimate was not correct. They take care of everything
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The work done to my car was excellent and the detailing was unexpected bonus. The only issue was your people left packing material trash in my trunk. Why?
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate that quick, clear, and transparent communication I received during the entire process! Thank you!
My Experience - 5.0/5.0 -
Great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and repair on my car
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job with everything , thank you for your professionalism
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Appreciated the communication and regular updates on the progress. The work that was done was perfect.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Loved the communication and updates on progress. The work done was great and loved that they took the time to clean my mats on the inside!!