ABRA - Watertown

4.9 (2,519reviews)
99%
1320 9th Ave Sw.,  Watertown,  SD  57201
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Shop AssistantSparkles

In operation 56 years.

From a single repair center back in 1984 to hundreds of locations across the country, ABRA has become a leader in the collision repair and auto glass repair industry. It is an unwavering commitment to doing things Right the First Time, On Time® and exceptional customer service that sets ABRA Auto Body & Glass apart. When you choose ABRA for your auto body repair or auto glass repair, you’ll experience a convenient, hassle free process designed to get you quickly and safely back on the road. ABRA takes care of the details including arranging your rental, coordinating insurance work, and keeping you updated along the way. ABRA’s I-CAR certified repair centers are equipped with the latest collision repair technology and staffed by highly trained technicians, so you can be confident your repair has met the most rigid quality and safety standards. And for added peace of mind, every auto body repair comes with a written limited lifetime warranty, valid at an ABRA location across the country.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Thrifty®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Scion
Toyota

Reviews (2,519)

Customers say
Overall Customer Satisfaction
Customers consistently express high satisfaction with the shop's repair quality, describing results as 'brand new,' 'spotless,' and exceeding expectations. The text message update system receives widespread praise for keeping customers informed at every stage. Timeliness stands out strongly, with many vehicles completed ahead of schedule. Staff friendliness, professionalism, and helpfulness are frequently highlighted. Complimentary interior detailing upon pickup is repeatedly noted as a delightful, above-and-beyond touch. A small number of customers mentioned occasional part delays, minor finishing issues, or communication gaps, reflecting areas customers feel could be further refined.
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"They did an excellent job repairing my pickup. They kept me informed every step of the way and if ..." Read more
"... handle ended up being less than the original quote. The quality of workmanship is truly outstanding. I was also impressed by their communication; I received ..." Read more
"... pleased with how my car turned out after repairs. It looks brand new again." Read more
"Team did amazing. Got my estimate quickly. Front office communication is top tier. They worked directly with insurance and even detailed ..." Read more
"Always caring and considerate, workmanship is top notch and when we received our vehicle back from repairs its spotless! We have had four ..." Read more
"We got it two days before promised"
"... communication; I received text updates every day, and they even finished the repairs two days ahead of schedule. As an added bonus, they returned my car fully detailed, ..." Read more
"Excellent service and results. I called in the morning, had an appointment at 1pm and service completed by 3pm and I was extremely ..." Read more
"Got it done in less time than they said it would take and they got it done perfectly. I appreciate their ..." Read more
"... from the start, kept me notified of progress, and were even done 3 days early. The inside of my truck was cleaned too!! Wow!!!!" Read more
"Every couple days we were texted on the progress"
"... communication I received was industry-standard or far above. Every step of the way. Patient with my questions." Read more
"... outstanding. I was also impressed by their communication; I received text updates every day, and they even finished the repairs two days ahead ..." Read more
"... start to finish - the employees were top notch and loved all the updates on text message as far as where my truck was in process ! Couldnt be happier! Thanks a lot" Read more
"... of the process to the end, absolutely amazing job. I love the communication with the texts and and all the way to cleaning the inside of my ..." Read more

Likely to Recommend

Repair Quality

Everything went well, the truck looks great. Thank you for the detailing the interior!

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

They were very good to work with due to the time constraints. I need the truck done and they delivered right on time. They will get my business again!!

Likely to Recommend

I will definitely recommend and use abra again.

Repair Quality

The team did a great job getting my truck done on the tight deadline I needed it by. I really like the fact that it was detailed inside and out when I picked it up. I will definitely recommend and use abra again!

Customer Service

Customer service was great!

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My Experience

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My Experience

Thank you for all your help through a stressful process. Car looks like it is brand new.

My Experience

Fast work

My Experience

Working with Brett was great! He made the process easy and painless from the moment I walked through the door to the end. The team did a great job!

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Repair Quality

Customer Service

Brett was great. He took care of everything start to end

Returned Clean

My Experience

The communication between the staff and me was far more than I expected!! The work was perfect. Thank you.

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Repair Quality

The whole experience was perfect!!

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

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My Experience

The attention was very effective, they have a helpful sense. 100% recommended.

Likely to Recommend

Repair Quality

Love the whole experience from start to finish - the employees were top notch and loved all the updates on text message as far as where my truck was in process ! Couldn’t be happier! Thanks a lot

Customer Service

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My Experience

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Repair Quality

If I could give ABRA “12’s” I would do so. Professional and courteous was outstanding. Each team member was a master of his/ her craft. Well done…

Customer Service

If I could give ABRA “12’s” I would do so. Professional and courteous was outstanding. Each team member was a master of his/ her craft. Well done…

Returned Clean

My Experience

Everyone was nice and easy to work with

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Customer Service

Great and friendly staff

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My Experience

The work was great. Abra got the repair fixed in a timely matter. Very friendly group of helpers thank you all.

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Returned Clean

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Returned Clean