ABRA - Watertown
In operation 56 years.
From a single repair center back in 1984 to hundreds of locations across the country, ABRA has become a leader in the collision repair and auto glass repair industry. It is an unwavering commitment to doing things Right the First Time, On Time® and exceptional customer service that sets ABRA Auto Body & Glass apart. When you choose ABRA for your auto body repair or auto glass repair, you’ll experience a convenient, hassle free process designed to get you quickly and safely back on the road. ABRA takes care of the details including arranging your rental, coordinating insurance work, and keeping you updated along the way. ABRA’s I-CAR certified repair centers are equipped with the latest collision repair technology and staffed by highly trained technicians, so you can be confident your repair has met the most rigid quality and safety standards. And for added peace of mind, every auto body repair comes with a written limited lifetime warranty, valid at an ABRA location across the country.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Thrifty®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
I appreciate you guys and all the work you were able to accomplish on my vehicle. It looks brand new and way better than it did before. I am more than pleased with the results. Words cannot express how grateful and happy I am with the hard work it must have been.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice work, quick turnaround. Couldn’t be happier!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My truck was fixed quicker than I thought it would be. Every interaction was positive and quick. This has been the best experience needing to fix my vehicle I’ve ever had. Also they did extra cleaning of my truck which shows they went above and beyond.
Likely to Recommend - 5.0/5.0 -
They made the insurance process easy and stress free. My truck looks new again!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were all helpful and went above and beyond.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff was very friendly and helpful getting me the repair we needed and getting me a loaner vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I really appreciated the updates! Thank you!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good customer service
Customer Service - 5.0/5.0 -
Awesome job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Absolutely surprised that my car was cleaned out too! That was amazing. But the replacement parts look great.
Customer Service - 5.0/5.0 -
Very personable, and willing to answer questions I had.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were amazing!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I’m extremely disappointed with the repair. Every concern I expressed at the beginning of the repair process was ignored and literally lied to me about. I was told Toyota/Lexus price matched all the parts and no aftermarket parts were going to used. I asked specifically about an LKQ headlight being used, and again was assured that Toyota/Lexus price matched that part as well. The “Like Kind and Quality” Headlight that was installed not only doesn’t fit properly, it doesn’t match the other side. The CAPA front bumper cover does not fit and is already popped out of both side retainers! The Tong Yang lower valance does not fit properly either. I understand that the insurance companies dictate what parts should initially be used. I also understand that there are ways around using these parts. Aftermarket and used parts can and should be rejected when they have fitment issues or simply don’t match the original part being replaced. That can be frustrating and slow down the repair process, that’s why during the estimate phase I was adamant about using aftermarket/lkq parts (for this exact reason!) and expressed I was not in a hurry to get my vehicle back.