A&C Auto Body

4.9 (2,039reviews)
99%
92 Lake St,  White Plains,  NY  10604
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In operation 80 years.

A&C Auto body has been servicing auto body repairs for most major insurance companies since 1946. We take great pride in catering to our customer's needs. We repair all types of vehicles from compact cars to luxury vehicles. We understand your car is a valuable asset to you and will work to restore your car to its pre-accident condition. While we are a Geico ARX direct repair facility with on premise adjusters, we also offer the same quality service to customers regardless of whom their insurance carrier is, or if they choose not to use insurance at all. We have a long standing relationship with most major insurance companies, including being part of their direct repair programs. We pride ourselves on being a full service facility and offer our customers the ease of rental with an onsite Enterprise satellite office.

Services
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 11:30 am
* Holiday hours may differ.
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Reviews (2,039)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, with many noting their vehicles were returned looking brand new, often with complimentary detailing and cleaning that exceeded expectations. The repair work is frequently described as flawless, professional, and meticulous. Communication stands out as a major strength, with customers appreciating constant text and phone updates throughout the repair process, making the experience stress-free and transparent. Timeliness is largely commended, with several customers noting their vehicles were completed ahead of schedule. A warm, family-oriented atmosphere and friendly staff further enhance the experience. A small number of customers noted areas for improvement, including occasional delays, isolated quality concerns upon return, and in one case, inconsistent communication near completion - all shared directly by customers as constructive feedback.
AI-Generated from reviews written in the last 12 months
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"... my friends to take therevehicle to A&C Auto Boby. I was very happy and pleased with the work they done to my car. I didn't expect my car to be cleaned and detailed, ..." Read more
"The mechanics and techs were all so amazing. I got my car back a lot sooner than I anticipated, they kept me updated every step of the way and I ..." Read more
"... throughout the process, answered all my questions, and the quality of the repair exceeded my expectations. My car looks and drives like new again. Im extremely ..." Read more
"... Body. They repaired my BMW 530i after an accident and the quality of work was outstanding. The car looked like nothing ever happened. The team was professional, kept me informed throughout ..." Read more
"... fixing the suspension and completing the body work—my car looks and drives like new again. What really set them apart was the communication. ..." Read more
"... and went above and beyond when repairing my car. My car was also fixed one day before the projected fix date. Would highly recommend." Read more
"Beautiful job. My car looks new. It didnt take a long time to get the job done."
"Ready couple hours before expected pick up."
"... Same day appointment, updates every step of the way, they stuck to their timeline exactly and the work came out great!" Read more
"Consistent communication! Right on time!"
"... that I have ever experinced by an autobody shop. I was informed every step of the way in an incredibly professional manner. I can't say enough nice things about this shop. ..." Read more
"I truly appreciate A & C Auto Bodys thorough communication and consistent updates throughout the process of repairing my vehicle. I was very pleased with ..." Read more
"Staff was pleasant and friendly. I was kept up to date with either, emails, text to phone calls."
"Very professional service. Hands down the best Ive dealt with."
"Ultimately, better communication is needed - mistakes happen but shouldnt be a surprise"

My Experience

It was great. Work was good (gaps consistent), nothing missing or stolen, car came back clean (no odors). These are all things I have encountered at other places. Very satisfied. Would trust them for future work.

My Experience

Great experience thanks guys

My Experience

Very professional Excellent communication Great work The area they fixed looks like a new car Thanks A&C

My Experience

Guys did a great job. Thorough. Kept me updated. Entire staff is helpful and friendly.

Likely to Recommend

Friendly, informative and the best quality work in Westchester

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I appreciate the efficient response of the members of A and C

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great job per usual! Falling in love w my car all over again thanks to A and C! And finished a day and a half BEFORE promised!

Likely to Recommend

All the time

Repair Quality

Always treated like a VIP. Car done 36 hours ahead of schedule. Love this place!

Customer Service

Top notch!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was very satisfied with my experience at A & C Auto Body. Joe and the team did a great job keeping me informed throughout the repair process, and my car came out looking great. I really appreciated the communication and quality of the work.

Likely to Recommend

Repair Quality

A&C did a great job of keeping me informed and worked hard to get my car back and in perfect condition.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They did a wonderful job with my car . Thanks for the detail as well

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Great service and great job

Customer Service

Great service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent communication, great work

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I love the the detailing they did

Likely to Recommend

Repair Quality

They were very friendly and incredibly helpful throughout the whole process. They reassured me that i was in good hands and what was really nice was the updates youd get on the status of your car!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They did a great job! Very friendly staff too

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Good attention

Repair Quality

Nobody's Perfect

Customer Service

Everybody is nice

Kept me Informed?

Yes

Ready on Time?

Yes

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