A&C Auto Body

4.9 (2,018reviews)
99%
92 Lake St,  White Plains,  NY  10604
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In operation 80 years.

A&C Auto body has been servicing auto body repairs for most major insurance companies since 1946. We take great pride in catering to our customer's needs. We repair all types of vehicles from compact cars to luxury vehicles. We understand your car is a valuable asset to you and will work to restore your car to its pre-accident condition. While we are a Geico ARX direct repair facility with on premise adjusters, we also offer the same quality service to customers regardless of whom their insurance carrier is, or if they choose not to use insurance at all. We have a long standing relationship with most major insurance companies, including being part of their direct repair programs. We pride ourselves on being a full service facility and offer our customers the ease of rental with an onsite Enterprise satellite office.

Services
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 11:30 am
* Holiday hours may differ.
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Reviews (2,018)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with many noting that their vehicles were returned looking brand new. The repair work is frequently described as excellent, professional, and exceeding expectations. Communication stands out as a major strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is also well-regarded, with many vehicles completed on or ahead of schedule. A few customers noted delays due to parts availability or weather, and one mentioned a repair error that was not proactively communicated. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop to family and friends.
AI-Generated from reviews written in the last 12 months
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"... experience was professional, honest, and stress-free. The quality of the repair work was absolutely outstanding — my car honestly looks brand new again. The paint ..." Read more
"... throughout the process, answered all my questions, and the quality of the repair exceeded my expectations. My car looks and drives like new again. Im extremely ..." Read more
"... happy and pleased with the work they done to my car. I didn't expect my car to be cleaned and detailed, I love it." Read more
"... They repaired my BMW 530i after an accident and the quality of work was outstanding. The car looked like nothing ever happened. The team was professional, kept me informed throughout ..." Read more
"... couldnt be happier with the experience. The team did an outstanding job fixing the suspension and completing the body work—my car looks and drives like new again. What really ..." Read more
"... and went above and beyond when repairing my car. My car was also fixed one day before the projected fix date. Would highly recommend." Read more
"Beautiful job. My car looks new. It didnt take a long time to get the job done."
"... Same day appointment, updates every step of the way, they stuck to their timeline exactly and the work came out great!" Read more
"The mechanics and techs were all so amazing. I got my car back a lot sooner than I anticipated, they kept me updated every step of the way and I ..." Read more
"It took to long to fix the car."
"... great job on our car. The process was smooth, the shop was communicating throughout the process, there was no surprises. Highly recommend." Read more
"Staff was pleasant and friendly. I was kept up to date with either, emails, text to phone calls."
"Communication about when the car would be ready were inconsistent and generally terrible."

My Experience

I truly appreciate A & C Auto Body’s thorough communication and consistent updates throughout the process of repairing my vehicle. I was very pleased with the maintenance and repairs performed, and I especially appreciated the care and attention to detail that was taken with my car. I also want to compliment the amazing cleaning service. My car looked fantastic, both inside and out, and it was clear that a lot of care went into the detailing. Everyone at A & C Auto Body was friendly, professional, and genuinely great to work with. I’m very grateful for the excellent service and would highly recommend them to anyone looking for a trustworthy and caring auto body shop!

My Experience

Excellent work very professional recommendation of 10/10

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Passenger front door handle was scuffed badly during the repair. Otherwise the car seems fine

Customer Service

Kept me Informed?

No

Ready on Time?

No

My Experience

My Experience

Did a great job on the car but also the communication was excellent kept me up with what was going on the whole time. Complete professionals, highly recommend

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

There were pallet jack marks inside my door jam.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

I already have!

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

It was very good and I was satisfied

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Body work was excellent. But there were several other problems. Sunroof rubber seal was ripped and sticking up. It's impossible to believe the technician installing it didn't see it as we could see it from a distance. We brought the car back in and A&C ordered a new seal and we brought the car back again and they fixed it. We then noticed that the windshield was not Lexus quality; there is a section that is distorted when looking through. The seal is also not totally sealed; there are gaps. Two days after getting the car back from the sunroof being fixed it rained. The car leaked and the front passenger seat floor was soaked and we don't know if there is other water damage. We are now going to Lexus to see if they can fix this.

Customer Service

Joe was great; always nice and told us to bring the car back to be further fixed. But I'm not happy about bringing the car back a 4th time to be looked at and then fixed. The sloppiness of the work was not okay.

Kept me Informed?

Yes

Ready on Time?

No

My Experience

A&C did wonderful job with my vehicle they kept in contact about the work each step while my vehicle was getting serviced

Likely to Recommend

Repair Quality

A&C were completely professional and their work was excellent!

Customer Service

Very accommodating and concerned about client's satisfaction!

Kept me Informed?

Yes

Ready on Time?

No

My Experience

You all have helped me out twice now Amazing customer service Amazing return time, and prices AND YOU ALL CLEANED MY CAR I ALMOST STARTED CRYING FROM HAPPINESS

Likely to Recommend

I tell everyone about you all. Thank you!

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The auto shop is very communicative, I was notified of every step of the process, via text as well as phone calls.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

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