AC Automotive of New Britain
In operation 41 years, 4 years at this location.
AC Automotive Inc. opened its doors in 1985 in West Hartford Connecticut. What once was a three bay repair facility and gas station has since evolved into an eight thousand square foot state of the art collision center. We have since expanded further, opening a second location in New Britain for added convenience, and to get your vehicle back to you faster than ever! We are a family owned an operated business, which believes that every customer should be completely satisfied. It is this motto that has helped our business thrive throughout the years. With a professionally trained staff and the most current equipment, we are prepared to repair your vehicle in as little time possible with the highest quality of workmanship. Also, we will contact and work directly with your insurance company for you. Our staff will even be happy to arrange your rental vehicle. At AC Automotive Inc. we will make a smooth transition from damaged vehicle to being back on the road.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very satisfied with the repairs on my car. Staff were very helpful. I will definitely recommend AC Automotive to friends and family.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have already recommended (friends &neighbors)to AC Collision, if the occasion is necessary.
Repair Quality - 5.0/5.0 -
Completely restored the front bumper & Immaculately cleaned outside &inside my car interior. Very happy with repair.
Customer Service - 5.0/5.0 -
Very courteous staff, kept me well informed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Lucy kept me informed via text and Phone about the progress of the car repairs. Happy with service.
Customer Service - 5.0/5.0 -
Lucy was very helpful and kept me informed while my car was being fixed. I received call and text with updates.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome place. Awesome repair. Awesome staff! Shout out to Lucy (who was amazing at keeping me updated about progress)
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Julie was great to deal with she kept me informed and followed up on all the repair issues.
Customer Service - 5.0/5.0 -
Same comment as before
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
They did a great job on my car. It looks good and runs well. They did a good job of keeping me updated on the progress of the repairs.
Customer Service - 5.0/5.0 -
See prior comments.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Will certainly recommend.
Repair Quality - 5.0/5.0 -
Very satisfied. 10
Customer Service - 5.0/5.0 -
Kept me informed about what was being done to my vehicle.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, great communication and my car looks brand new! Thanks a lot, I highly recommend. Great Job AC
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick and easy. Thanks for the great job!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The looked like new. And appreciate the car detailing
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great friendly staff
Customer Service - 5.0/5.0 -
Friendly and helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks good & returned cleaned work completed on time thanks!
Customer Service - 5.0/5.0 -
Informative & friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was kept informed about the status of the vehicle during the repair. Staff all were very professional and the car looks like nothing ever happened, actually even better as the entire car was spotless upon return.
Customer Service - 5.0/5.0 -
All great.