Accurate Northwest

4.9 (208reviews)
98%
6818 Denver St,  Bonners Ferry,  ID  83805

In operation 43 years.

Our goal is to return to the consumer a repaired automobile that, not only are we proud of, but also is repaired safe, sound, and to pre-accident condition. It is our duty to repair an automobile in a manner that any repairs may be warranted for the remainder of ownership. While our technological leadership is an important part of your satisfaction, there is no replacement for our craftsmanship.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 4:30 pm
Tue 7:30 am - 4:30 pm
Wed 7:30 am - 4:30 pm
Thu 7:30 am - 4:30 pm
Fri 7:30 am - 4:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (208)

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Repair Quality

Customer Service

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Outstanding

Repair Quality

Wow! I wish customer service was always this good!

Customer Service

Celia is sharp as a tack! She kept me informed! My truck has never looked better! I really felt like they truly cared!

Returned Clean

Likely to Recommend

Repair Quality

Great communication as they were repairing my vehicle. It was done faster than I had anticipated and my vehicle was clean and looked like new again. I was very happy with the work and the customer service.

Customer Service

Great service great communication

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

This is the third time we have taken our vehicles to Northwest Autobody. The first two times were deer hits. This time I chose to take my truck to them because of the amazing work but much more the amazing experience with the employees. Great work and greater people.

Likely to Recommend

Repair Quality

Casey & Erin were amazing, super helpful, patient and went above and beyond. They were absolutely a breathe of fresh air after dealing with an insurance company that was leas than helpful. Highly recommend.

Customer Service

Casey & Erin were amazing, super helpful, patient and went above and beyond. They were absolutely a breathe of fresh air after dealing with an insurance company that was leas than helpful. Highly recommend.

Returned Clean

Likely to Recommend

100% would recommend this shop!

Repair Quality

The car looks and drives like new. I thought there would be some sort of evidence that it was in an accident but there was not. The owner went through the entire work order and made sure I understood everything before I left.

Customer Service

Very friendly. Happy to answer questions and recommend a good place for lunch. Happy to answer all questions.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Very detailed communication and notes on invoice

Customer Service

Im impressed with care and quality. even cleaned inside vehicle. Pass on great work to all.

Likely to Recommend

Repair Quality

Great people that work for you. Manage down to the office reception lady. Great communication. Very please. I left a 5 star yelp review BTW..Mike

Customer Service

Great people that work for you. Manage down to the office reception lady. Great communication. Very please. I left a 5 star yelp review BTW..Mike

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Customer Service

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Repair Quality

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Repair Quality

Customer Service

Returned Clean

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Excellent work.

Repair Quality

Excellent customer service and very prompt response. We couldn’t be more pleased and satisfied with their performance and professionalism. Thank you for such great work.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Thanks for being awesome

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

They did great work.

Customer Service

Returned Clean

Likely to Recommend

The entire team is dedicated to quality work and EXCEPTIONAL CUSTOMER SERVICE. FOR ONCE A COMPANY THAT FAR EXCEEDS THEIR COMMITMENTS.

Repair Quality

They went WAY BEYOND expectations. My car never looked so GREAT.

Customer Service

EVERY PERSON I HAD CONTACT WITH WAS EXCEPTIONAL. I've always said THE TRUE measure of customer service is NEVER HAVING TO SAY I'M SORRY. THEY left nothing to be sorry about. Everything was top notch.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I've already told my friends how much I was pleased with the customer service we received

Repair Quality

If your rating had gone above a 10, I would have given it at least a 20

Customer Service

VERY Satisfied!