Advanced Collision
Advanced collision is a well-established body shop serving the Poconos for almost 25 years now. We work with our customers to serve their insurance repair needs as well as their out-of-pocket needs. We offer a lifetime warranty on all of our work. We care about our customers needs and customer satisfaction is priority one.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 7:00 am - 11:00 am |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Steve and staff were truly amazing
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Sreve And His Staff Do Excellent Work At Advanced Collision Always
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I like Advance Collision professionalism and overall positive attitude when dealing with consumers. They kept us informed for the most part.
Customer Service - 5.0/5.0 -
I like Advance Collision professionalism and overall positive attitude when dealing with consumers. They kept us informed for the most part.
Returned Clean
My Experience - 5.0/5.0 -
Although it took 40+ days to complete the repairs, Steve kept me abreast to each step and causes of delays. I felt comfortable because of the transparency through his communication. When I got my car back it looked like it was never in an accident.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Body damage was completely repaired.
Customer Service - 5.0/5.0 -
Except for the delays due to getting parts and figuring out electrical issues, I was empressed by the service in fixing the body.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
The repairs to my vehicle were done very well. You can't even tell where the damage was. The owner Steven Jurasits III is very down to earth and easy to talk to. However, they need a better system to communicate the status of repairs and estimated time to completion. I understand the many variables associated with completing such a project, but when calling in for updates, the guestimate seemed arbitrary and when that date passed there was no word until I would call back a week later (giving them the benefit of the doubt) and be given an arbitrary date again with no explanation. It seemed like they had an automated email service to keep you updated but it's based on the original estimated date, which if isn't updated is a moot application. It told me my repair was done a month earlier than actually complete. I would recommend Advanced Collision for their work with the caveat that you shouldn't expect to have your car back any time soon and don't expect any communication as to how the progress is going.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great people great shop,the found hidden damage and handled it
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Due to what i am told were unforeseen factors, the repair took over two months BUT Steve kept up communications and was nothing but apologetic.
Customer Service - 4.5/5.0 -
10's are reserved for Nadia Comaneci
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am happy with the repairs that were completed and thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
I am completely satisfied with the work that was done! The owner told me that he had to order parts and did not know when they would be in. He said it could be done by the end of the week or Monday of the next week but it was not completed until Thursday. I understand that there is a delay on parts, so that isn't really his fault. With Nationwide's policy of rental vehicles, I had to call Enterprise (the rental place) every other day to extend the rental and approve payment on my credit card. I would have to call the shop to see if my car was finished in order to do so and then contact Enterprise. I feel that Enterprise could have contacted the shop to continue the rental, since they already had my approval for payment. You might want to look into this so it is easier on the policyholder. All in all, Advanced Collision did a great job!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Ifeel car could of been done quicker but overall satisfied with work
Customer Service - 4.0/5.0 -
It was ok
Returned Clean
My Experience - 5.0/5.0 -
everyone did a wonderful job, from the front the house to the auto technicians also the young ladies were very polite and helpful.my apologies for not remembering there names.thank you for your great service and will recommend this place to anyone
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice work. All looks great.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kept me informed of progress
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great car and customer service!!