Al Willeford Chevrolet, Inc

4.8 (297reviews)
93%
201 Lang Road,  Portland,  TX  78374
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Shop AssistantSparkles

In operation 38 years.

At Al Willeford Chevrolet Collision Center, our certified professionals strive to make the auto body repair process as painless as possible. Our staff will handle your auto body repair from the minute you walk through the door, to the delivery of your repaired vehicle back to you. From parking lot dings to larger jobs, we'll work with you and your insurance company to get you back on the road as quickly as possible. Schedule your body shop appointment today! Al Willeford Collision Center, Your Hometown collision center!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (297)

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My only hold up would be the lack of or basically the non existent communication.

Repair Quality

Scratches on the hood were just painted over

Customer Service

Only call i recieved was when my car was ready for pick up. I had to call to make sure the tow truck dropped it off, I had to call to find out the status of the claim, if parts were in, when they thought repair would be done because Enterprise was calling to see how long I would have the rental. There was no contact from anyone employee until I was called and told it was ready.

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Repair Quality

Good service

Customer Service

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Repair Quality

Customer Service

Smooth process

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Repair Quality

My car came back looking better than ever! Very happy with the service that was provided.

Customer Service

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Customer Service

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Fast and good service, very happy!!!

Customer Service

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Repair Quality

Great staff that was very helpful.

Customer Service

Great job! Very friendly

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My Experience

Great job

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Repair Quality

Great service and excellent workmanship..

Customer Service

Friendly and great communication

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Likely to Recommend

Unfortunately at this time, I would not recommend Al Willeford. I understand that during the current circumstances we face as a country every one is behind.. however being behind doesn't excuse poor work. I can handle waiting almost 2 months too, but they could of told me "I don't know" on the estimated time instead of "maybe tomorrow, maybe next week." I would of been able to get a better rental situation set up. And now I have my car and it'll never be the same.

Repair Quality

After it taking a month and a half i've had to take it back multiple times for not being fixed properly. And as I am sitting in it right now I can tell they didn't even properly install the parking sensors. My 2021 yukon doesn't even have parking sensors anymore. At this point I will not be going back to AL Willeford. I'm worried theyll just keep messing it up worse. The manager, Chris, is nice. But this is just ridiculous.

Customer Service

I had to call to get updated every week. When I went in person they were nice.

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My Experience

I was very satisfied with my experience. Raymond was great. Updates were appreciated. Thank you guys…

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