Alan Jay Enterprises of Wauchula
In operation 36 years, 17 years at this location.
I-Car Gold Class certified collision repair facility. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The repair was 2 weeks beyond schedule delivery, and after inspection we discovered 3 defects in workmanship which delayed pickup for 3 more days. As we went to leave (after making payment) we noticed the left rear bumper had paint scratched off the corner, (THIS WAS NOT PART OF THE REPAIR, I ASSUME DAMAGE FROM THEIR CRAMPED REPAIR PARKING LOT). We were so frustrated, we left!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Alan Jay did a great job on my collision repairs. Spencer was informative and an absolute pleasure to work with! Thank you for a job well done 👏
Customer Service - 5.0/5.0 -
10 stars for Spencer ⭐️
Returned Clean
My Experience - 0.0/5.0 -
Car must not have been test driven has very bad noise where work was to have been done Now waiting to see how long for repair 3-28-25 Car returned after we test drove car
Likely to Recommend - 5.0/5.0 -
We have recommended you to a few people even in the past
Repair Quality - 5.0/5.0 -
Very happy with the truck. And how fast it was done thank you so much. Mr. Soto
Customer Service - 5.0/5.0 -
Very nice
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Poor communication, estimating and scheduling skills with body shop office personnel. 3 months to fix my car. Still not completed
Customer Service - 1.5/5.0 -
Jeff communicated honesty about my car when I went in person to the body shop. Office personnel needs training. They don’t return phone calls
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very professional and helpful. The work was great quality. The time waiting on parts was the only complaint. We definitely recommend Alan Jay body shop in Wauchula . Jeff was awesome! Jeanette was Awesome also!
Customer Service - 5.0/5.0 -
Jeanette is awesome! Great customer service!
Returned Clean
Likely to Recommend - 0.5/5.0 -
Just a bad experience all around till manager took over
Repair Quality - 2.0/5.0 -
Long process that should not have happened. Dropped off truck on Dec. 6 picked up Wednesday of this week. Many stories for delay. I know from my work life that processes sure could be better. Staff changes were made that I am sure will improve the customer experience. Based on work complete and ma agers help, I give you a big ten.
Customer Service - 2.0/5.0 -
Took to long stories each week to explain delay
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Did extensive work. Coolant light was on twice right after I picked it up.
Customer Service - 5.0/5.0 -
Jeanette always returned or answered my calls.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They need to finish the job when I got my truck back the side warning and park assist need to be calibrated to work again
Likely to Recommend - 4.5/5.0 -
They did a great job on the truck so far
Repair Quality - 4.0/5.0 -
Took to long to fix it and as far as I see it it won’t be done until next Monday when they fix the parking assist and side protection which should of been done before I pick it up
Customer Service - 5.0/5.0 -
The body shop manager is very good at her job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
2nd time using your service
Repair Quality - 5.0/5.0 -
Fantastic work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0 -
Quality was fine. Wait time was terrible. Seven weeks to fix a door and truck bed was too long.
Customer Service - 2.5/5.0 -
Kept leading me on about completion time.
Returned Clean
My Experience - 0.0/5.0 -
No type of communication with the customer and took a month to give my truck back