Alan Jay Enterprises of Wauchula
In operation 36 years, 17 years at this location.
I-Car Gold Class certified collision repair facility. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jeremiah, Jeff, Dana and William were a wonderful and unexpected delight to work with. Alan Jay should really be proud of these associates. Thanks so much for a great experience and wonderful job.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
Its actually an hour from us
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
We were called and told it was ready for pickup and when we got there we were given our key and pretty much had to find our own car in the lot. Then it wasnt cleaned so we had to wait 2 hrs more.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
There is a gap between my rear bumper and the vehicle itself and I think there may be a leak, which was not there before through the rear door.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome as usual
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Took a little long but once I got my truck back it was fixed perfectly
Customer Service - 5.0/5.0 -
Everyone in the shop and office where always professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We have always had a good experience with Alan Jay in Wauchula with our repairs they are very professional
Customer Service - 5.0/5.0 -
Customer service was very good they slways returned our calls and answered our questions
Returned Clean
My Experience - 0.0/5.0 -
The length of time it took for the part to come in was unacceptable. I had to be in a rental for over a month. The cost of the rental was the same as a little over 2 of my car payments. The repairs were great but the waiting was the issue.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
Parts took an unacceptable amount of time to come in.
Customer Service - 4.0/5.0 -
Very friendly.
Returned Clean
My Experience - 5.0/5.0 -
Take it too long but good
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 1.5/5.0 -
Didn't keep me informed about what was going on with the repairs
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had an "accident" with a racoon that caused all kinds of havoc on my car which required body work along with extensive engine work as well, so this has not been a pleasant event for me. Not having my vehicle for 5 weeks was quite the inconvenience but I must say that the employees at the body shop kept me apprised along the way and I am quite content with the outcome. My car looks great externally and from what I can tell so far, runs amazingly once again. I must point out that I was extremely impressed with one thing in particular... the day I was scheduled to pick up my vehicle and it was waiting to be washed, the person or persons that would have normally taken care of that were at lunch... needless to say the body shop manager I'm sure saw the desperation on my face and said "give me a few minutes"... he jumped in and washed my car. I have to say, I know that is definitely not part of his job description but I was extremely grateful for his accommodations not to mention, my car looked fantastic! Thank you Alan Jay Chevrolet Body Shop Wauchula!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 0.5/5.0 -
I bought two vehicles at the same time last year. I will probably look else where when it is time.
Repair Quality - 4.5/5.0
Customer Service - 1.0/5.0 -
My vehicle was left for repair Feb 25th. I got it back 52 days later. It was not extensive damage. Called several times and was told waiting on a tire speed sensor. The one that was put on was bad so after I got my vehicle back, I had to take it back to service, wait another day for my vehicle to be completed. But how do you get a tire speed sensor overnight if I had to wait 30 days for the first one?
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
I was very happy with the repair work …great job there thanks…..but totally dissatisfied with the inside it was a total mess apparently they did the sanding with the windows down it took me $135 to get that car cleaned and shampooed so it was even drivable also all the damaged stuff that they took off the car they piled it in the back and even leaned some greasy stuff up against the back seat so I had to pay extra money to get the backseat cleaned……. I would have never turned that car loose looking the way it did inside too anyone …
Customer Service - 5.0/5.0 -
Customer Service was great…thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Scheduled an oil change on line and got a call back to reschedule. When I did bring the truck in they were very efficient and I was out very shortly.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Beyond my expectations. Beth Jones was very helpful and professional from start to finish. I would recommend anyone to you for services, especially from my personal experience with your auto body department.