Alan Jay Ford - Collision Center South
In operation 34 years, 19 years at this location.
Alan Jay Ford Lincoln is a modern full service, fully equipped collision repair facility. Our technicians are completely trained in the latest collision repair procedures and techniques and will restore your vehicle to pre-accident condition. We know that accidents are not a pleasant thing to experience and our process and goals are to help you through with ease. Friendly, caring customer service and quality repairs are our focus.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
It took a while I understand they had to wait for parts. They did a fabulous job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Both Mike and William very customer oriented and very professional.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Wonderful customer service! Every single person went above and beyond to ensure satisfaction and understanding about what was being done I am a retired trainer for customer service agents and Alan Jay Ford staff is the best!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
They replaced 2 wheels and I asked for the old ones I told Mike after it was taken in it was there almost 2 months. I called a couple of days after I picked it up. Mike had forgotten but he told me he would check on it and let me know the next day. That has been a week ago and I haven't heard anything
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Thanks to Mike
Repair Quality - 5.0/5.0 -
Mike was very helpful in getting my car fixed and back to me. I will work with him again. Thank You Mike in the body shop
Customer Service - 5.0/5.0 -
Same
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Professional job. Car restored to full function as far as I can tell and cosmetically as best as possible back to what it was.
Customer Service - 4.5/5.0 -
Appreciate the good communication about the status.
Likely to Recommend - 5.0/5.0 -
I would and will recommend.
Repair Quality - 5.0/5.0 -
The Repair at Alan Jay Ford was a pleasure to work with.
Customer Service - 5.0/5.0 -
Very happy
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone that I dealt with was exceptionally professional and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
My car was returning with some scratch and they got upset when my son returned the car. The way the employee talk are not professional. They need some customer class.
Customer Service - 0.5/5.0 -
They need customer class. It is lack of professionalism when you talk about if the insurance pay or no. The customers do not need to listen that kind of comments.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The customer service is great the repairs are awesome and yes I would very likely recommend Alan Jay Ford Lincoln to anybody and if I were to buy another car it would be from there and it would be because of Mike
Repair Quality - 5.0/5.0 -
Mike is very awesome person he was the one that dealt with everything including me they all did a great job they all need a raise
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Awesome