Alden Buick GMC Truck

4.0 (400reviews)
80%
6 Whalers Way,  Fairhaven,  MA  02719

In operation 35 years.

Welcome to Alden' Collision Center. Alden has two franchise automotive Sales & Service Dealerships located on the same property. The longstanding Alden Buick GMC which has been in business since 1991 and the somewhat newer Alden Mazda since 2011. We specialize in repairing all GM makes including Buick, GMC, Chevrolet, Cadillac, Saturn & Hummer as well as Mazda's. We also have the capability of repairing all makes and models of vehicles with the highest level of repair specifications and quality standards. Please reach out to one of our trained Collision Center team members to learn more about how we can assist you.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (400)

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My Experience

The Composite Rear Bumper Panel Color does not match the color of the Car nor the front Composite bumper Panel. It should be replaced for a matching color panel to the rest of the Car. Not Happy!!!

My Experience

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Repair Quality

Easy process everything was taken care of by staff. Jillian was extremely helpful through entire process, returned calls quickly and kept me informed throughout. They did a great job on the car. Thank you.

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My Experience

Kind and courteous. Always kept in contact about the repair process

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Very professional job

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Highly recommend.

Repair Quality

I was expecting a long wait before the car went in, but when they had a cancellation they quickly got my car in. Very happy with the repairs and color matching on my 2026 Mazda 3.

Customer Service

Excellent customer service. Jill was wonderful to deal with. Their estimator, Josh, was great to talk with and obliged my request to take a peek at the shop. Both Jill and Josh made it clear they had plenty of experience and knew how to deal with my insurance company and my repairs.

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Likely to Recommend

I would recommend them. But the whole process was so slow probably because of my insurance.

Repair Quality

I am more upset with my insurance company. I didn’t purposely break my car so now I’m driving around with a crack in my windshield that they didn’t cover. My ignition is still locking up occasionally, the exhaust fumes are coming back, I’m starting to get a noise coming from the side of my engine it sounds like it’s my tensioners and I don’t know if it’s because the oil cap was stolen and oil got all down in there. Why would I destroy my main source of transportation? I’ve taken nothing but good care of my car. I was stuck in traffic yesterday just crying. 31 years wanting a car and this is the first time something like this has happened in the Insurance gets to choose what they want to fix? I’m also out the money of a rental car cause they didn’t tell me I had to buy additional insurance for that. I’m recovering from cancer. I had to miss all kinds of oncology appointments. I just wanna let myself die at this point. Honestly. I don’t wanna live anymore. If this is what’s gonna happen to me.

Customer Service

It’s not the dealership I’m upset with that I think. Unless you guys didn’t vouch for me, knowing that my car was vandalized and it’s not my fault. I’m just heartbroken.

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My Experience

Am grateful for the repairs an helping me deal with my insurance it was my first accident so I'm so grateful to have you down right down the road too

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Work on the car was fine. Communicaton was awful and it was the same as the last time I had work done.

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My Experience

Every time I called I was able to speak to someone and receive an update on my repair. This was very helpful. My vehicle looks brand new.

Likely to Recommend

Was very happy with the people I dealt with and the work that was done.

Repair Quality

My vehicle looked brand new

Customer Service

Again everyone was very helpful in keeping me up to date on the status of my vehicle.

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Likely to Recommend

Repair Quality

So happy I selected you from the three auto body shops listed by my insurance company!

Customer Service

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My Experience

My biggest issue is that there was only communication once in the 4 weeks my car was there. They were very pleasant to deal with and helpful but communication was a problem.