Alden Buick GMC Truck
In operation 35 years.
Welcome to Alden' Collision Center. Alden has two franchise automotive Sales & Service Dealerships located on the same property. The longstanding Alden Buick GMC which has been in business since 1991 and the somewhat newer Alden Mazda since 2011. We specialize in repairing all GM makes including Buick, GMC, Chevrolet, Cadillac, Saturn & Hummer as well as Mazda's. We also have the capability of repairing all makes and models of vehicles with the highest level of repair specifications and quality standards. Please reach out to one of our trained Collision Center team members to learn more about how we can assist you.
- Free Estimates
- Insurance Company Assistance
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
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- Discover Card
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- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 4:30 pm |
| Tue | 8:00 am - 4:30 pm |
| Wed | 8:00 am - 4:30 pm |
| Thu | 8:00 am - 4:30 pm |
| Fri | 8:00 am - 4:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0 -
They did a good job on the repair itself but the interior of my vehicle was absolutely unacceptable. For this, I would never bring my car back or refer this place to anyone else. Lasy and lousy.
Repair Quality - 3.5/5.0 -
They did a great job on the repair, however, they left the inside of my car a total mess and left the junk parts in my trunk. Due to that, I was left dissatisfied.
Customer Service - 0.5/5.0 -
They left the inside of my car a mess and left the scrap parts in my trunk.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The repairs are fine but it took over a month for the car to be taken in for repair and three weeks to complete the repairs. I paid out of pocket for the rental so this was very long and pricey process for me
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Work was done professionally
Repair Quality - 4.5/5.0 -
Repair was good
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Not sure why I’m receiving this text. I haven’t received my Acura MDX yet!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Paint color on bumper is slightly off.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Anna was amazingly helpful with the entire process
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 1.0/5.0 -
Maybe I’m being too harsh. Our last time in your shop (2 years ago) was phenomenal. The service has absolutely slipped.
Repair Quality - 5.0/5.0 -
Repair work was well done. The communication was abysmal.
Customer Service - 1.5/5.0 -
Definition of over promising and under delivering. Dropped car off as directed on 10/6. Apparently for no reason. Promised delivery of the car 3 separate days and each time was not completed. Never contacted…every time WE had to call YOU for an update. Just poor business communication.
Likely to Recommend - 1.0/5.0
Repair Quality - 4.5/5.0 -
They did a good job on the repairs that were required
Customer Service - 2.5/5.0 -
They had my car way too long and I only got updates when I called. I feel that after the first week I should have gotten a call from them explaining what was going on and keeping me informed on the repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was so helpful and kind
Customer Service - 5.0/5.0 -
Ana was very nice and I thank her for helping me.
Returned Clean
Likely to Recommend - 5.0/5.0 -
The service is great and it was made so easy. It’s nice seeing and getting service nowadays. I have been telling anyone that will listen, how wonderful the Alden Buick GMC is.
Repair Quality - 5.0/5.0 -
Excellent, very satisfied
Customer Service - 5.0/5.0 -
Around customer service was fantastic, a nod Anne who went above and beyond
Returned Clean
Likely to Recommend - 0.5/5.0 -
Absolutely not. I’ll go to a smaller repair shop next time
Repair Quality - 3.5/5.0 -
Everything looks great except a new scuff that I now have on the side of my door
Customer Service - 0.5/5.0 -
Poor communication and timeline of when my vehicle would be completed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Anna was very helpful and responsive!
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
The body shop and Steve did an amazing job. My truck looks perfect, and I am very happy with the work they did on getting it back to new. With that being said, I am not happy with the turnaround time of a month to get it back.
Customer Service - 2.5/5.0 -
I wish the communication would have been better. I would have understood some things better, if I had information.