Alden Buick GMC Truck

4.0 (400reviews)
80%
6 Whalers Way,  Fairhaven,  MA  02719

In operation 35 years.

Welcome to Alden' Collision Center. Alden has two franchise automotive Sales & Service Dealerships located on the same property. The longstanding Alden Buick GMC which has been in business since 1991 and the somewhat newer Alden Mazda since 2011. We specialize in repairing all GM makes including Buick, GMC, Chevrolet, Cadillac, Saturn & Hummer as well as Mazda's. We also have the capability of repairing all makes and models of vehicles with the highest level of repair specifications and quality standards. Please reach out to one of our trained Collision Center team members to learn more about how we can assist you.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (400)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

It was a pleasure to work with Ana. Everything went as she described, she worked around my schedule, she's organized and she's very pleasant.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Anna made this whole process so very easy!!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would not recommend this shop to anyone .

Repair Quality

Not good quality if it’s still making noises .

Customer Service

Very disappointed with my service. I dropped the car off on a Monday the the 24th . During that time never was I contacted about my vehicle or any updates. I was paying for a compact car so updates would have been appreciated. I called on the 4th of March for the first time. Left a message and didn’t get a call back until 4pm that day . I was told on the 4th that my car would be ready by the 6th and the 7th being the absolute latest . I called on the 7th early in the morning I received no call back . I decided to pop in which I did around 11am . I told my car wouldn’t be ready until Possibly the following Monday . Which meant I would have to pay for the rental all weekend again . She told me it was chance it would be ready that same day . So I went about my day and decided to stop in at 3pm to get an update since still no one had called me . Once I arrived at 3 the woman at the desk still didn’t have an update about my car . She was communicating with the repair garage as I was sitting there . Finally she told me come back in a hour . Which I had already let her know I worked at 4 . So that wouldn’t work for me . I asked if the car was ready to please be left outside with the keys inside of it . I ended up having to find a ride to drop my rental off that was the process would be started on a Saturday and I wasn’t paying for unnecessary days . Then another ride to get my car . As I turned my car on all my warning lights were on . I was able to have someone clear the dash for me and just when I thought my bad experience was over . I had a passenger in my car . When you open the passenger door it makes a noise now .

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Without question.

Repair Quality

Customer Service

Amazing service and the most welcoming and courteous staff I had the pleasure to work with. They made this otherwise inconvenient experience much more bearable.

Likely to Recommend

Repair Quality

Service was great. Repairs are excellent

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The service was great.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Excellent costumer service

Customer Service

Returned Clean