Alden Buick GMC Truck
In operation 35 years.
Welcome to Alden' Collision Center. Alden has two franchise automotive Sales & Service Dealerships located on the same property. The longstanding Alden Buick GMC which has been in business since 1991 and the somewhat newer Alden Mazda since 2011. We specialize in repairing all GM makes including Buick, GMC, Chevrolet, Cadillac, Saturn & Hummer as well as Mazda's. We also have the capability of repairing all makes and models of vehicles with the highest level of repair specifications and quality standards. Please reach out to one of our trained Collision Center team members to learn more about how we can assist you.
- Free Estimates
- Insurance Company Assistance
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 4:30 pm |
| Tue | 8:00 am - 4:30 pm |
| Wed | 8:00 am - 4:30 pm |
| Thu | 8:00 am - 4:30 pm |
| Fri | 8:00 am - 4:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent, the only reason it's not a 10 is because the vacuuming of my vehicle was not the greatest.
Customer Service - 5.0/5.0 -
Exceptional customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m satisfied
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful experience and car looks like new
Customer Service - 5.0/5.0 -
Great place
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Thay are very professional and very concerned with my satisfaction. Had issues with my claim and they went out of the way to make sure everything was resolved. Very hard to find good service now a days and Alden stood out to me. I noticed the service right away. Kept me updated with all phases of the process and final product was great. Have to give a shout out to Anna the auto body shop manager. She is amazing and gives very rare customer service. I Would recommend them to anybody.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Very good work
Customer Service - 5.0/5.0 -
They were very efficient, helpful, and did excellent work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
No issues. All went Smooth
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communicative and very nice
Customer Service - 5.0/5.0 -
Communicative and very nice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0 -
The service was exceptional as usual. I was very unhappy with liberty mutual. After repeated calls to them it took 6 days to tow my car to Alden Buick gmc after the accident. My vehicle had not been towed till the night after the accent. The accident happened in early afternoon. The car wasn't towed till 8pm the following day. Absolutely horrible service
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
Anna was excellent to deal with. Very knowledgeable and easy to talk to.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Anna in the collision department made the process easy !! Because of her and her customer service. I will highly recommend Alden!
Repair Quality - 5.0/5.0 -
Very good
Customer Service - 5.0/5.0 -
Anna was amazing in her customer service!!
Returned Clean
Likely to Recommend - 0.5/5.0 -
I will never recommend the collision center to anyone.
Repair Quality - 0.5/5.0 -
The quality of the repair was embarrassing for a dealership. Are the employees in training? the color was not matched, anyone can pick out the accident area to the vehicle. Two years ago, I was hit by a drunk driver, I've seen quality work done.
Customer Service - 0.5/5.0 -
Anna, the manager acts and speaks professionally but, lied multiple times covered for Leo did not clean my vehicle after waiting 8 days to repair a bumper, lied about me not needing an alignment. I had to go back a second time for the alignment, Anna told me it would take another day and that I need a rent a car. I was reluctant with the prior experience. I picked up the vehicle the next day and they were deep scratches on the right side of the van that was not there the day before, again she lied saying it might have happened in the service department. The alignment was done correctly I have no, issues. I was to be terrified of using my vehicle. I left it with my mechanic to make sure nothing was tampered with mechanically. Again, It's not the service department that scared me it was Leo, he's very hostile, told me the first day I went to have photos taken of the damage that I could not get a rent a car which had nothing to do with the center but with the other persons insurance that was found in the fault of the accident.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
No repairs done deemed total loss
Customer Service - 5.0/5.0 -
I've had repairs here before they do a fantastic job however this time my vehicle was beyond repair (total loss) they continued to deliver exceptional customer service and also be real kind and understanding of the situation