All City Auto Body - 2

4.8 (269reviews)
96%
700 West Sunset,  Henderson,  NV  89011

All City Auto body is a family owned auto repair business that has been serving the community since 1982. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. All City Auto Body always promises to deliver quality auto collision repair services and honest answers. Each Tech at our company is a reliable, knowledgeable, and highly skilled professional, experienced in handling vehicle repair jobs on all makes and models vehicles. We take pride in the quality of our work, and we go out of our way to help our clients get back on the road in no time, ensuring their safety. Once you visit our auto body repair shop in Las Vegas, NV, you will find that our staff members are professional, friendly, and knowledgeable

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (269)

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Very professional

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We still have things that they need to fix, they broke the box tuneau cover, and they place different emblem letters on the gate.

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My tail light was not fixed correctly and is still cracked. I haven’t had time to go back there to tell them.

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They did a good job even tho I can see some imperfections but it was better than I expected. They were professional and kept me updated on the repairs.

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I am telling everyone I know to never go here. So, so bad.

Repair Quality

By far the sketchiest, most unprofessional, unsettling interaction I have ever had with any service in my entire life. Now that I have my car back I keep waiting for something on it to fail because I don’t trust what they did. Absolutely disappointed and will never return to this auto body shop, and will tell everyone I know about my experience so they know to stay away, too.

Customer Service

They started working on my car without giving me a written quote or any updates at all. I had to call and found out they were in the “painting phase.” When I asked if it was normal that they started working without giving me a chance to approve it, they gaslit me and acted like I was a problem for being upset about it. They also refused to give me anything in writing, refused to leave a voice mail, never sent an email or text, about anything. Like they didn’t want anything recorded. It was so sketchy and every single interaction I had with them got worse and felt more secretive every time. I’m a nurse and my patient was actively dying when they called me. I was literally pumping someone’s chest, so I missed their call from an unknown, unlisted number. Too bad! No voicemail, no text, nothing. When I called the store to find out about my car they annoyingly told me I should save the other number that called me because that’s how they’d tell me the car was ready. When I asked about starting work on my car without a written quote or even letting me know at all first, I asked what I was supposed to do if I wanted a second opinion or if I didn’t agree with the changes they were making. The guy on the phone told me that I “should’ve told them that when I dropped the car off.” I should’ve known I wanted a second opinion when I dropped the car off, before the quote? What?

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💯 recommende

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Excellent service I’m recommending This place 💯

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Great job with repairs, time of repairs, and communication.

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My Experience

Great job and effective communication 👏

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Highly Recommended!

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Great Work! Good Communication

Customer Service

Great Work! Good Communication

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100%

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Very happy with the turnout! You guys did an amazing job thank you!

Customer Service

Very happy with the turnout! You guys did an amazing job thank you!

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Not a chance in hell!

Repair Quality

Did good work, but left my vehicle FILTHY. I literally had my car detailed before i brought it in and when i picked it up or was a mess, things were moved around in my vehicle etc. I will NEVER go back or recommend you guys to anybody.

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It was dull of dust inside liked windows where open all the time you worked on it

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Great experience

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