Apple Collision & Glass
In operation 41 years, 3 years at this location.
Apple Collision & Glass offers collision and glass services!
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
My car was repaired in a timely manner. Everyone I dealt with was very professional and helpful. The car looks great!
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 0.5/5.0 -
Well, the scratch was fixed however I should have looked over the work better when I picked up the car. I was focused on the scratch that was the issue, when I should have looked at the entire paint job which was a disaster. Unfortunately had To come back the next day to have it buffed which took a few more hours. Wish there would have been a little more quality control before returning the vehicle as completed to me.
Customer Service - 5.0/5.0 -
Paul was friendly and fixed the issue at hand.
Returned Clean
Likely to Recommend - 4.0/5.0 -
Would let them know of my service
Repair Quality - 4.0/5.0 -
The repairs were good . Was not informed on a back ordered part until being walked out to my vehicle. I feel I should of been informed prior to signing receipts . Pick up form ,
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
Depends if they follow through on the warranty item.
Repair Quality - 0.5/5.0 -
Repair was good-the follow up on a warranty item has been nil. I have called twice -no response. They arewaiting fir an email??If they don’t want to follow up let me know and I will take up the matter with Ford??
Customer Service - 0.5/5.0 -
See previous comment. Repair was good-follow Ip lacking.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
All repairs look to be done with very high quality
Customer Service - 3.5/5.0 -
I was disappointed since I was the one that needed to call to obtain updates rather than the other way around....
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Did a great job with the detail on the inside. New hood fits good, but there were swirl marks from buffing the paint. I would recommend using a polish on black paint to eliminate the swirls left behind. Race Glaze works wonders on black paint.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Maison and crew were so easy to work with-they dealt with me fairly, honestly, and with respect.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Paul was excellent in taking care of the repair. Very courteous, friendly and attentive.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
No and I will not return to this location
Repair Quality - 0.5/5.0 -
We had an issue with our bumper on the same side of the car as the one that they repaired. I sent my teenager to have them fix it, because I was told over the phone that they would take care of it and sometimes it happens. She arrived and the Manager told her she had to make a claim with her insurance and they were unable to help her. So I had her wait so that I could get a hold of the person that told us that they would help us (Maison)but when I called the manager would not let me speak to Maison and was very rude and unwilling to help us after we were told they would. It was the smallest little thing and I was shocked how he talked to me.I will never return to this location again.
Customer Service - 0.5/5.0 -
Awful customer service. I work in the maintenance field for a large company and I would never treat my customers the way we were treated. My bumper is still sticking out on a few of the tabs and was not repaired
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks good as new
Customer Service - 5.0/5.0 -
Everything went as planned, and was fully explained
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The best customer service and keeping you up to date
Customer Service - 5.0/5.0 -
Great job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Paul the service manager was very polite and helpful , however, Not all of the scheduled work was completed while you had the vehicle. Now a second appointment is needed. Also the vehicle is supposed to come with 2 keys as it is certified pre-owned . Phil our salesman has been working on the second key since the day we purchased the vehicle and we still don’t have it and haven’t been updated on its status. I feel like the priority is placed on making the sale and there is not enough follow through on the agreed to details of the sale.
Likely to Recommend - 5.0/5.0 -
yes, I would!
Repair Quality - 5.0/5.0 -
Nice job. Good paint match. Gave me z ride to and from shop.
Customer Service - 5.0/5.0 -
Very prompt and great service.