Ark-La-Tex Collision Specialist, Inc
In operation 30 years, 16 years at this location.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always great service
Customer Service - 5.0/5.0 -
Always friendly staff
My Experience - 5.0/5.0 -
The team done an excellent job and also went above and beyond by meeting me there on the day they were closed so I could pick my vehicle up. I would highly recommend this group to anyone needing repairs. Thank you again for a job well done!
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Truck not ready by original date. Poor communication from shop about delays.
Customer Service - 2.5/5.0 -
Poor communication.
My Experience - 0.0/5.0 -
The only complaint I have was every week we were told it would be next week to finish the truck. It took exactly 1 month after the first estimated date to finish it. I understand there are unexpected delays but that wasn't the case here.
My Experience - 5.0/5.0 -
I appreciate the service that I received from your collision company.The time that you stated and the price upfront alone with the cleanness of my vehicle. Thank you again.
My Experience - 5.0/5.0 -
The repair itself seems to be perfect. The car looks great. I was, however; a bit irritated at times with communications. The completion date changed 3 times and I had to initiate every call up until the completion. I left messages and received no return calls. I KNOW your company can improve communications for greater customer satisfaction
My Experience - 5.0/5.0 -
I had plenty time to let them repair the truck. They did a good job.
My Experience - 5.0/5.0 -
Fabulous job. Thank you!
My Experience - 5.0/5.0 -
Good job and it was really nice the way the whole car was cleaned up and detailed
My Experience - 5.0/5.0 -
Good time management great job guys
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All work was outstanding. I will Highly recommend your shop
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Took twice as long as we expected.
My Experience - 0.0/5.0 -
When the vehicle would not scan because of the windshield it sat still for about a week before the new windshield was even ordered. Daniel told me that he was waiting on StateFarm to give ok to change it. But when I would call StateFarm they said they haven’t spoke with y’all about windshield. This went on for about a week and I had to call to check on status everyday. Because of this delay I had to pay for the last week of rental car. I’m on disability so that hits home pretty hard. Also when y’all called saying vehicle was done we drove up there and there were scratches still on the bumper cover and scratches on the drivers side mirror. We had to leave it until the following day. This is so aggravating.