Atascocita Car Care & Collision, Inc

4.9 (1,458reviews)
98%
5725 Farm To Market 1960 Rd E,  Humble,  TX  77346
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In operation 32 years, 25 years at this location.

We are a full service Collision and Mechanical shop, serving our neighbors since 2001 in our current location. We are currently striving to meet the standards of modern day repair requirements. We are OEM certified for Nissan, Hyundai and Fiat/Chrysler and recognized by GM. All of our techs are on the road to I-Car Gold Certification and will be certified by year end. Our focus is on customer service, communication, improved repair cycle times and ensuring repairs meet or exceed oem requirements for all makes and models. We have made heavy capital investments during the last 2 years to ensure we stay ahead of an ever changing and improving industry and have partnered with BASF to meet that goal.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (1,458)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding communication, with many highlighting real-time updates via calls, emails, and texts throughout the repair process. The quality of repairs is frequently commended, with vehicles described as looking brand new upon return. Timeliness is another strong point, as numerous customers noted their vehicles were completed ahead of schedule. Staff professionalism and friendliness were widely appreciated, making stressful situations feel manageable. A few customers mentioned minor issues such as paint mismatches, incomplete repairs, or parts not reinstalled correctly, reflecting areas where customers felt attention to detail could be improved.
AI-Generated from reviews written in the last 12 months
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"... updates so I always knew the status of my vehicle. The quality of the work was outstanding, and my car looked great when I received it. I was also very impressed that ..." Read more
"The staff was friendly, professional, and very knowledgeable. My car was repaired well, clean, sanitized, with ..." Read more
"... detail. New parts were used when possible, and the paint job is perfect and matches the rest of the vehicle perfectly. Thank you for fixing my vehicle." Read more
"The quality of the work was done very well, couldnt tell it was in an accident. Very great work!!!"
"Quality work repairing my vehicle restored it to brand new condition. Courteous and friendly staff certainly know how ..." Read more
"... vehicle were great and customer service was amazing. My vehicle was completed earlier than expected is also a plus." Read more
"... the vehicle several times while in your shop. The repairs were completed before the promised date. Great service by everyone involved!" Read more
"... handled professionally and in a timely fashion, and the repairs were actually expedited so not a long period of time without my car." Read more
"Perfect job! Well done and completed earlier than expected."
"Keep me informed all along the process. Finished well ahead of schedule. Did excellent work, looks like brand new."
"I appreciate the open, consistent communication and check-ins the team at Atascocita Car Care showed towards me. When the job was completed, ..." Read more
"... really appreciated the help with the rental car. I cant express how blown away I was to receive an e-mail letting me know what step in the repair process my ..." Read more
"My experience was impeccable. The constant updates on my vehicle were great and customer service was amazing. My vehicle was completed earlier than expected is ..." Read more
"From start to finish, the communication was top-notch, and they kept me updated throughout the entire repair process."
"... perfect job repairing my car after an accident, but they communicated constantly so I was aware of what was happening. There customer service is stellar!" Read more

My Experience

My Experience

I'm satisfied with everything about Atascocita Car Care. The price was good, repairs and updates were on time and they fixed my car beautifully. Joel was extra helpful and very friendly. I needed a rental car and they set it all up and even returned it for me. It was a very chill experience. I would use them again, I just hope I won't need to.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very good Service and my car was berry clean

My Experience

The price was extremely reasonable, and the finished product was excellent. 100% satisfied customer.

My Experience

I had an excellent experience with this collision repair shop. From the very beginning, the staff was courteous, professional, and attentive. They kept me informed throughout the entire repair process, providing consistent updates so I always knew the status of my vehicle. The quality of the work was outstanding, and my car looked great when I received it. I was also very impressed that they completed the repairs sooner than originally expected. Excellent customer service, great communication, and high-quality workmanship. I truly appreciate the care they took with my vehicle and would definitely recommend them to anyone in need of collision repair.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Always do a wonderful job!!! Thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

From start to finish, the communication was top-notch, and thank you for the updates throughout the entire repair process.

Customer Service

From start to finish, the communication was top-notch, and they kept me updated throughout the entire repair process.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

SUV was finished on time, looked perfect and they even went the extra mile to be sure it was spotless.

Likely to Recommend

Repair Quality

After repairs it looked like new!

Customer Service

I liked getting regular updates.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Stuff was very welcoming supportive and helpful during the whole process and the communication was great between all of us Thankful for Amy who listened to me and to the mechanic who work on our car Thank you guys God bless you

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very satisfied . The staff is awesome and I have recommended them to several people.

My Experience

The work you did was great and I got my truck back before the due date.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great job!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Amazing team

Customer Service

Great people

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My experience with you was great. The tech. was professional and knowledgeable. I have come to expect excellence from your team as always.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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