Atlanta South Collision
In operation 54 years.
Atlanta South Collision Center works on all makes and models and all insurance carriers to make the process easier for our customers. From glass replacement to auto body work we pride ourselves on getting your car fixed quickly and with quality parts to ensure you are safely back on the road. Atlanta South Collision offers a limited lifetime warranty on materials and workmanship. Rental cars available on site for your convenience.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You all were great and kept me informed!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Toyota South Atlanta’s service department has been an absolute disaster to deal with. They kept my vehicle for more than 40 days after promising it would be completed in about 2 weeks. This is not a small delay — it is a total failure to perform basic customer service and basic communication. Throughout the entire process, they failed to communicate with my insurance company, and they failed to communicate with me. No updates, no transparency, no accountability. On top of that, they did not even bother to inform me in advance that I would need to settle a payment before release. That surprise was completely unacceptable and unprofessional. Their incompetence and lack of urgency directly caused me to lose income, work opportunities, and put my business and personal life under unnecessary stress. Their behavior was careless, negligent, and completely disrespectful to customers. I am demanding that Toyota Corporate and the appropriate authorities investigate Toyota South Atlanta and the specific representatives involved in my case. The way this dealership operates is unacceptable, and no customer should have to go through what I experienced.
Likely to Recommend - 0.5/5.0 -
Toyota South Atlanta’s service department has been an absolute disaster to deal with. They kept my vehicle for more than 40 days after promising it would be completed in about 2 weeks. This is not a small delay — it is a total failure to perform basic customer service and basic communication. Throughout the entire process, they failed to communicate with my insurance company, and they failed to communicate with me. No updates, no transparency, no accountability. On top of that, they did not even bother to inform me in advance that I would need to settle a payment before release. That surprise was completely unacceptable and unprofessional. Their incompetence and lack of urgency directly caused me to lose income, work opportunities, and put my business and personal life under unnecessary stress. Their behavior was careless, negligent, and completely disrespectful to customers. I am demanding that Toyota Corporate and the appropriate authorities investigate Toyota South Atlanta and the specific representatives involved in my case. The way this dealership operates is unacceptable, and no customer should have to go through what I experienced.
Repair Quality - 0.5/5.0 -
Toyota South Atlanta’s service department has been an absolute disaster to deal with. They kept my vehicle for more than 40 days after promising it would be completed in about 2 weeks. This is not a small delay — it is a total failure to perform basic customer service and basic communication. Throughout the entire process, they failed to communicate with my insurance company, and they failed to communicate with me. No updates, no transparency, no accountability. On top of that, they did not even bother to inform me in advance that I would need to settle a payment before release. That surprise was completely unacceptable and unprofessional. Their incompetence and lack of urgency directly caused me to lose income, work opportunities, and put my business and personal life under unnecessary stress. Their behavior was careless, negligent, and completely disrespectful to customers. I am demanding that Toyota Corporate and the appropriate authorities investigate Toyota South Atlanta and the specific representatives involved in my case. The way this dealership operates is unacceptable, and no customer should have to go through what I experienced.
Customer Service - 0.5/5.0 -
Toyota South Atlanta’s service department has been an absolute disaster to deal with. They kept my vehicle for more than 40 days after promising it would be completed in about 2 weeks. This is not a small delay — it is a total failure to perform basic customer service and basic communication. Throughout the entire process, they failed to communicate with my insurance company, and they failed to communicate with me. No updates, no transparency, no accountability. On top of that, they did not even bother to inform me in advance that I would need to settle a payment before release. That surprise was completely unacceptable and unprofessional. Their incompetence and lack of urgency directly caused me to lose income, work opportunities, and put my business and personal life under unnecessary stress. Their behavior was careless, negligent, and completely disrespectful to customers. I am demanding that Toyota Corporate and the appropriate authorities investigate Toyota South Atlanta and the specific representatives involved in my case. The way this dealership operates is unacceptable, and no customer should have to go through what I experienced.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Will recommend to others
Repair Quality - 5.0/5.0 -
10You all did an excellent job repairing my Toyota Tacoma…It was returned in better shape than when it was brought to Toyota South Collision…Service was very professional and courteous. Definitely would recommend your shop to other people…
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My recommendation is for more contact from the assigned technician regarding repair progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good Customer Service and work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Looks like new money!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs were done sooner than I anticipated and looks good. I HAVE NO COMPLAINTS
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
The estimate process was good and I paid the same amount they estimated with no additional cost. The length of time to replace and paint a truck seemed a bit long even during the holidays. However it was when they contacted me to let me know that the vehicle was ready which resulted in the rating received. I used my credit card to pay for the repairs in full so that all we needed to do was come pickup the vehicle. When we got there we were told we needed to pay for the service which was already paid because Scott didn’t have his paperwork in order. I had to show where the charge was paid on my credit card, but even then we were told a receipt was needed before they would release the vehicle and give us the keys. I didn’t have the physical receipt because I forgot it in the other vehicle and I just had surgery the day before. My wife didn’t want me to go with them to pick up the vehicle because I just had surgery on my shoulder. Thank goodness I did because the card I used was my Navy Federal credit card which she doesn’t have access to the app. Scott eventually located their receipt copy of my credit card transaction in which they informed us that the credit card company charged an additional 3%. I verified with Navy Federal that there were no additional fees charged for use of the card and this was the vendor charging the additional fee. We were then given our keys with a dry apology. The paperwork should’ve been processed and reviewed before we picked up the vehicle to prevent this type of mistake. This was embarrassing and extremely frustrating and inconvenient. This is why I stopped paying for certain services in cash anymore. Having a paper trail is always recommended.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I like the work
Repair Quality - 5.0/5.0 -
Ready earlier than stated
Customer Service - 5.0/5.0 -
Friendly
Returned Clean
My Experience - 5.0/5.0 -
That's you nice to
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The best in town
Repair Quality - 5.0/5.0 -
Worth every dime
Customer Service - 5.0/5.0 -
Amazing and helpful
Returned Clean
My Experience - 5.0/5.0 -
Great work
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0 -
Did good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
A little misunderstanding but over all good.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They kept me informed and went well beyond my expectations and buffed the paint from the other rear view mirror. They were all friendly.
My Experience - 5.0/5.0 -
A HUGE shout out for Arthur Chester. He took extensive pictures of the damages to my truck, answered all my questions, kept me updated on the progress of the repairs, and delt with the other person's insurance when questioning damage they didn't want to cover. He is definitely an asset to Stone Mountain Toyota. Thank you Mr. Arthur!