Auto Collision Center by Senn's, LLC.

4.9 (842reviews)
98%
4505 Poplar Level Rd,  Louisville,  KY  40213

In operation 77 years, 21 years at this location.

Senn's Collision Centers have been serving the Kentuckiana area since 1949. As a family owned and operated business, our goal is to provide excellent customer service and high quality repairs on a timely basis. We take pride in our I-CAR gold certified technicians, limited lifetime warranty and reputation within the community. Please stop in, any of our 3 convenient locations to see if we can be of assistance today.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri Closed
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (842)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding repair quality, with many noting their vehicles looked brand new or showroom-ready after service. The professionalism and friendliness of the staff were frequently highlighted, with customers appreciating the welcoming atmosphere from start to finish. Timely communication through texts and calls kept customers informed throughout the repair process, which was widely appreciated. Several customers noted repairs were completed on time or even ahead of schedule. A pleasant surprise for many was receiving their vehicles cleaned inside and out. A few customers mentioned delays due to incorrect or delayed parts, and one noted inconsistent update frequency, both shared directly from their experiences.
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"Senn's did an absolutely excellent paint & damage repair to my car. As far as I'm concerned they are the best collision ..." Read more
"Extremely happy with repairs to my vehicle. Very professional staff, and great communication!! ..." Read more
"Amazing experience!!! Senns is the best! Ill never go anywhere else!"
"My Audi looks like it just came off the showroom floor! Great work without any delays."
"No complaints Good quality workmanship."
"... members all of whom were very friendly and informative. Communication during the repair process was very good and made it easy for us by communicating directly ..." Read more
"... situation. Senn's walked me through the process and kept me advised of progress along the way." Read more
"They kept me informed every step of the way"
"Communication was top notch"
"Thank you for the great communication and customer service ."

My Experience

I was very satisfied from my very first visit., Getting an estimate to picking up my car. I received updated text on a daily basis and was outstanding work that was done on the repair.

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

We’re always satisfied when we bring our vehicles to Senn’s. Wouldn’t go anywhere else.

My Experience

Very good job, Looks great

Likely to Recommend

Repair Quality

Customer Service

Real Good work

My Experience

Since this is my second visit in 2 months. I'm hoping I won't bother you all anymore. But thank you very much for the job you did.

My Experience

Great customer service. Fast efficient work & I was kept up with what was going on. They let me know when they were going to complete their work and I could pick up my car. Thanks foe a job well done

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They did a great job of making it look like it was never damaged.

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Repair Quality

Customer Service

They did a great job and would recommend them to anyone needing work done.

My Experience

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Repair Quality

Would recommend this body repair shop

Customer Service

Returned Clean

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Repair Quality

Customer Service

They made the experience wondetful!

Returned Clean

My Experience

The repair is excellent. My car looks brand new. Everyone at Senn's Auto Repair was very nice, so professional, and my experience was the very best! I highly recommend Senn's for any car repair, they're the best and I give everyone there 5 stars!

Likely to Recommend

Repair Quality

Senn's did an absolutely excellent paint & damage repair to my car. As far as I'm concerned they are the best collision repair business in Louisville. I would & will recommend Senn's to everybody. They also took care of other areas in the process that also needed repair which I didn't expect. Also, the staff are very kind, professional, & they explain everything to you, which I appreciated. Senn's the BEST!!!

Customer Service

The customer service is the best.

Returned Clean

My Experience

Thank you so much. My car was so clean inside. I was more excited about how clean the inside of my car than the repair on the outside which by the way was beautiful also. Again thank you so much for a job well done. Could you please contact Enterprize and let them know I left my garage opener in the car, thank you.

Likely to Recommend

Repair Quality

You guys are the best. Great customer service a person could have. You guys went above and beyond thank you so much for your great service.

Customer Service

Great genuine customer service the best in town

Returned Clean

My Experience

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Customer Service

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Repair Quality

I rated 9 because I can only see the outward repair, which looks great (10). There were repairs done that I cannot see. Therefore I can not rate.

Customer Service

I appreciate the updates received, but they were no consistent. I had to call a couple of times for updates.

Returned Clean

My Experience

Did a great job with my car and did it very fast too! And everyone there was very nice from start to finish. Loved the front desk lady I think her name is Britney!

Likely to Recommend

Absolutely

Repair Quality

Great job guys! Truck looked show room new!

Customer Service

Great staff!

Returned Clean

My Experience

Always good service

My Experience

They did a great job!

Likely to Recommend

Repair Quality

They did an excellent job.

Customer Service

Returned Clean