Auto Collision Center Hayward
In operation 24 years.
Automobile Collision Center (ACC group) is a family-owned auto repair facility that stands by the motto: Honest Quality Work, Guaranteed! Our goal is to put the customer's needs before ours. It is our goal to provide the best quality customer service, backed by our best quality work.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Vietnamese
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
I am fully satisfied. The repair was done exceptionally well in terms of quality & timing. The completion of repair was done as promised. Your Customer Service is the best. They made the whole repair process easy from sign up, to car rental & to the release of the car. Great job & thank you much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent Customer Service
Customer Service - 5.0/5.0 -
Excellent Customer Service
Returned Clean
My Experience - 5.0/5.0 -
The job was done very well and surprisingly very fast. I am very impressed with the quality and timely repair.
My Experience - 5.0/5.0 -
I received updates about my car. The job was very well done and my car looks awesome!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Although I had to return the following day because the front grill wasn't put on proper
Customer Service - 4.5/5.0 -
Although I had to return to have my front grill attached, everone at the shop was extremely nice and made sure my car was fixed in a timely manner.
Returned Clean
My Experience - 5.0/5.0 -
Great customer service. And, overall, my car looks brand new. Great work.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very Professional and friendly!
My Experience - 5.0/5.0 -
I read a lot of positive review for Auto Collision Center on Yelp so I decided to give them a try to repair my Lexus front end accident. They were communicative, hassel free, and customer focused in taking care of my needs. My car looks and drives great. I'm very satisfied for the service and quality of work. Thanks Auto Collision Center.
Likely to Recommend - 2.5/5.0 -
I only went there because Geico recommended it. While the vehicle is with them I had them take a look and estimate a small scratch in the hood. This is a separate quote and was going to come from my personal expense but they came back with a ridiculous high price for the repairs. Most likely I will not return and recommend ACC for any repairs outside of Geico. I had the scratch estimated before and it was way below the quoted price as compared to ACC.
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was absolutely pleased and surprised by the level of service. The ENTRIRE process, starting with filing my claim with Geico, receiving an inspections appointment, meeting with Alex for the inspection, having the rental car onsite and closing out with the Auto Collision representative.... My expectations were surpassed. Auto Collision, Geico and Enterprise have built an outstanding partnership and I am impressed. Last but certainly not least, my vehicle was ready in 2 days. Thank you guys. I will always do business with Auto Collision and I will refer others.