Auto Collision & Glass - Hamburg

4.7 (764reviews)
93%
3968 Legion Dr.,  Hamburg,  NY  14075
Bot
Shop AssistantSparkles

In operation 5 years.

We work with all our customers on an individual basis, whatever your needs; towing, collision, glass, insurance claims, repairs, mechanical, rustproofing, rental car . Our friendly and knowledgeable staff take time with each customer accommodating their individual needs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 7:30 am - 5:30 pm
Wed 8:00 am - 5:00 pm
Thu 7:30 am - 5:30 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (764)

Likely to Recommend

Repair Quality

Paint on front bumper is peeling off already

Customer Service

My Experience

Professional and courteous. A pleasure to work with. Texts updates to keep you informed at all times. Will recommend them every time.

Likely to Recommend

Repair Quality

Wonderful

Customer Service

Polite and extremely helpful

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

A very nice job. And clean vehicle when I picked up Thank yoi

Customer Service

My Experience

Great place for all your collision mishaps. Fair and excellent repairs.

Likely to Recommend

We already recommend them

Repair Quality

Our only shop for collision repair. The best

Customer Service

From the minute we arrive,super treatment.

Returned Clean

Likely to Recommend

For all reasons previously mentioned

Repair Quality

Originally I was told 2-3 weeks. No problem as I knew there was a lot of hail damage. Problem is 3 weeks turned to 4, 4 to 5, and eventually 6 total weeks I was without my vehicle. I understand setbacks. The setbacks turned to double the amount of time. This cost me just under $1100 in rental fees AFTER my insurance company paid their share. If I would have known this would be the result, I would have went elsewhere. So, you can either do what is right and compensate me for my charges based on your mistakes as I was constantly told the glass broke and certain glass was on order (mind you, my vehicle had NO broken glass when I brought it in) or, I will be forced to tell anyone I know who has collision damage where NOT to go. Will I ever hear from someone based on a bad review?? I am not optimistic. But I know what I will have to do then, unfortunately.

Customer Service

The gentleman were ok to speak with and always gave the company line to me. “Nothing we can do” “Nothing we can do” Very disappointed

My Experience

They kept me totally informed on the process-Their work is Great!!!

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Looks great. Thanks for getting it done when I know its hard to get parts.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

It’s not complete

My Experience

My bumper was replaced in about an hour. At a reasonable price. I am very pleased with a job well done, and I would recommend them to my family & friends.

Likely to Recommend

I went to several collision shops & they were the most reasonable price within the most efficient time frame.

Repair Quality

You did a great job at a reasonable pri iice in about an hour. . Very good job, I am very pleased! 10*

Customer Service

Very satisfied! Reasonable price, completed within about an hour!

Returned Clean

Likely to Recommend

Repair Quality

Very happy with the repairs, looks new like nothing ever happened. Staff was was friendly and informative throughout the repair process. Thank you.!! Kevin Glinski

Customer Service

Staff was friendly and informative throughout the process letting me know if we were on track to meet the completion date.!

Likely to Recommend

Very satisfied

Repair Quality

The communication was good via texts. I liked the repair, it looks like new. Thank you kindly

Customer Service

Customer service was good. Thank you

My Experience

The team at Auto Collision and Glass did a great job repairing my truck. They kept me informed throughout the process and had the job done in a very timely fashion. I was impressed with their speed and professionalism. I recommend them highly

Likely to Recommend

Repair Quality

Customer Service

I received frequent updates

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Repair Quality

Customer Service