Auto Collision Service - W Jefferson

4.9 (736reviews)
97%
5717 West Jefferson Blvd.,  Fort Wayne,  IN  46804
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Shop AssistantSparkles

In operation 70 years, 27 years at this location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (736)

My Experience

The automatic update text messages are fabulous!

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My Experience

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Service was great! However, there is a flaw/defect in the new paint

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I would recommend.

Repair Quality

Great service, repaired my dented/creased driver door in a timely manner. The paint work looks really nice. There’s a tiny spot in the very middle of the door that looks like paint was missed but it’s super tiny. That would be my only nag, other than that it looks very nice. Thanks!

Customer Service

Customer service was really good and very prompt. They kept me in the loop on my repair the whole time.

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Repair Quality

car looks great.

Customer Service

great.

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Matt took care of everything. I was even able to rent a car directly from them, how convenient. My car was fixed and ready way ahead of schedule.

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My Experience

Car looks great. Staff was courteous and friendly.

My Experience

The on line estimate was easy to do, even though more damage was found nothing we didn’t expect we were just not able to show it on the app, but it is great tool. They delivered the finished vehicle just as promised and it looks great! They even washed the entire card before giving it back to me! Very friendly staff from owner, to counter person to the body shop. Great customer service. Highly recommend to anyone.

My Experience

The workmanship looks great. and the expediency for repairs is greatly appreciated. Staff is very friendly and acommidating.

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My Experience

Very nice work and helpful employees.

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They left buff marks on my car after cleaning it

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My Experience

Great customer service!!! Emily is the best! Thank you!

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My Experience

When I dropped my car off at Auto collision I was promptly waited on very professional. I kept informed on the progress of my car when I pick my car up a day early I was greeted with the same professionalism and the car turned out to be perfect. How sweet is that

Likely to Recommend

A great bunch of people working together to keep customers happy

Repair Quality

From the time I walked in the door through all the repair and when I pick the car up. it was thoroughly handled very professionally and friendly. I'm very happy and very satisfied with the fine workmanship Auto Collision. The office staff was very professional and very friendly and did a great job explaining everything that happened and when I pick the car up just a great experience

Customer Service

Like I said in my original comments it was very professional very friendly and all the staff was very knowledgeable

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My Experience

From the minute I dropped the car off the people at Auto Collision Service (ACS) were friendly. They answered my questions and did not make me feel as though any question was insignificant. I was very happy getting all of the updates about work progressing. The car looks great. ACS made what could have been an even more stressful time better than I imagined. A very good experience given the circumstance.

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