Auto Masters Collision Center - Walzem

Likely to Recommend - 3.5/5.0

Repair Quality - 4.0/5.0 -

The full problem was not fixed. I mentioned the sensor light on the dashboard but was not fixed. I had to go to another place. But the bumper and side were replaced and painted beautifully.

Customer Service - 4.5/5.0

Likely to Recommend - 2.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 3.0/5.0 -

I was constantly promised completion of the car, but it kept getting set back with a new problem every day. If it wasn’t ready, they should not have told me to come get it on multiple occasions.

My Experience - 5.0/5.0 -

Had a great experience with Auto Masters. Everyone was so friendly and knew what was going on. Definitely recommend them.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Fixed my car fast and the people were very friendly. Would highly recommend this company

Customer Service - 5.0/5.0 -

Awesome staff

Likely to Recommend - 5.0/5.0 -

Loved the work and the people. Would definitely recommend and return here, if needed.

Repair Quality - 5.0/5.0 -

The car looks great!

Customer Service - 5.0/5.0 -

Everyone was helpful, kind, supportive, understanding, flexible, and patient.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

You all did a very good job on my car thank you

Customer Service - 5.0/5.0 -

Very good customer service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They are so friendly and I would take my car there to get fixed. The process of the rental was so great and the got me car back very fast, it was impressive.

Customer Service - 5.0/5.0 -

it went very smooth

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Licence plate bracket wasn't replaced. Still had zip ties I put to hold the plate. The plastic bracket cracked all up and plate was hanging.

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

Repairs were done excellently. No complaints there. However, someone stole the toolbox out of my wife’s truck while it was there and she called and asked about it and they said they would call her back if they found it and of course they never called back. So I would say there’s a thief somewhere over there

Customer Service - 0.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Great customer service and nice people, only hiccup waa with communication

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Yes I would

Repair Quality - 5.0/5.0 -

They did a very good job Really nice customer service Loved it

Customer Service - 5.0/5.0 -

Good customer service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

fast service, good result

Customer Service - 5.0/5.0 -

accommodating, gave feedbacks of progress

Likely to Recommend - 5.0/5.0 -

I definitely would recommmend .

Repair Quality - 5.0/5.0 -

The staff was friendly, kept me up to date with the whole process and made my mustang look brand new! I will definitely recommend them to any friends and family. The car looked better then it has in years as they went out of their way to make sure I was happy with everything! Thank y’all soo much. I will definitely use you for any car repair needs in the future!

Customer Service - 5.0/5.0 -

I couldn’t have had it look better if I tried. The effort definitely showed

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Quality work, fast, great service.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Work looks great, fast efficient and reps were conscious of the situation wearing masks etc

Customer Service - 5.0/5.0 -

Great job on keeping me informed

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Guys do awesome job and on time my car was fixed 2 days earlier than expected and the results were incredible thanks guys

Customer Service - 5.0/5.0 -

awesome

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

We are very satisfied and we are very pleased with the work your shop did on our car. We be glad to recommend friends and family to your business. Life Time Warranty is awesome.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

This is the only place I will go from now on. I'm not from here so I did not know where to go

Repair Quality - 5.0/5.0 -

I have never been to an auto shop that was so friendly. I was afraid that they weren't going to be able to match my color but they did. They didn't have to but they went above and beyond by repairing other chips that I had on my hood. In addition they fix my car alarm and also looked into a light indicator.

Customer Service - 5.0/5.0 -

Costner service was awesome. You kept me up to date with every step of the process.