Auto Palace Ltd

5.0 (176reviews)
100%
16674 State St,  S Holland,  IL  60473

In operation 47 years, 20 years at this location.

Auto Palace is a family owned auto repair business that has been in business since 1977. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Check
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (176)

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

The quality of the repair of my vehicle, which had been hit from the rear as well as on the driver’s side, is excellent.

Customer Service

Both Mr. Kickert and his son Brad, were very friendly and welcoming. They were very knowledgeable, answered all my questions and responded timely to my inquiries.

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Likely to Recommend

Happy with the results

Repair Quality

I love this place. The people and the quality of work. It's not a 10 but a 100. Good job guys. I'll recommend your service to everyone I know.

Customer Service

Everything was awesome.

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Likely to Recommend

Repair Quality

Judy is happy with the car. It looks good

Customer Service

Excellent !!

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Repair Quality

A great team at Auto Palace. Communication is clear and direct with status of work being done.

Customer Service

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Repair Quality

The greatest Auto Body Shop anyone could ask to work with. They are honest, thorough and they are committed to their customers. Top notch

Customer Service

Can't say enough of what a pleasure it is to work with them quick response times, clear communications, and detailed

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Repair Quality

Customer Service

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I have recommended Auto Palace to my family and friends on many occasions.

Repair Quality

Customer Service

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Repair Quality

Very Satisfied

Customer Service

Completely satisfied

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Likely to Recommend

Highly recommend.

Repair Quality

Auto Palace was extremely professional, communicated very well on the progress of my repair and the work was excellent.

Customer Service

Brad is as excellent.

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Repair Quality

Customer Service

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Repair Quality

Very good work. 👍

Customer Service

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Repair Quality

I can’t say enough good things about The Auto Palace! After someone hit my car, Jim, Brad, & the entire auto palace team made the repair process completely seamless. Their customer service was absolutely phenomenal—kind, communicative, and on top of every detail. They coordinated directly with both the at-fault driver’s insurance company and the rental car facility, which took a huge weight off my shoulders. On top of that, they finished my car a day early so I had it back just in time for a weekend road trip I had planned! It’s rare to find a place that’s not only trustworthy and reliable, but also truly cares about the customer experience. I genuinely love working with them and highly recommend The Auto Palace to anyone in need of a dependable partner for auto repairs. Thank you again for everything!

Customer Service

I can’t say enough good things about The Auto Palace! After someone hit my car, Jim, Brad, & the entire auto palace team made the repair process completely seamless. Their customer service was absolutely phenomenal—kind, communicative, and on top of every detail. They coordinated directly with both the at-fault driver’s insurance company and the rental car facility, which took a huge weight off my shoulders. On top of that, they finished my car a day early so I had it back just in time for a weekend road trip I had planned! It’s rare to find a place that’s not only trustworthy and reliable, but also truly cares about the customer experience. I genuinely love working with them and highly recommend The Auto Palace to anyone in need of a dependable partner for auto repairs. Thank you again for everything!

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Likely to Recommend

It is the only place I recommend!

Repair Quality

Fantastic, friendly service!

Customer Service

I have total confidence in Auto Palace! Jim and Brad run a fantastic shop!

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Repair Quality

Customer Service

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Repair Quality

Great communication and service.

Customer Service

Updates in timely manner.

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Repair Quality

I could not be more pleased with, the quality of work on our car. Jim and Brad were extremely easy to work with. They helped me with the insurance process and communicated every step of the way. If you need your car repaired Auto Palace is where you should go.

Customer Service

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Repair Quality

Customer Service

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Repair Quality

You all did a great job

Customer Service

Returned Clean

My Experience

Never fixed my car and don’t think they wanted to